NEW YORK ( TheStreet) -- I'm driving along the main artery near the city I call home with my dearest friend, who reminds me that we need new furnace filters. "That's nice," I respond in an atypically apathetic mood, wondering why she brought up that topic.
In five minutes I found out when she exclaimed, "There it is, the Home Depot!" Before I could catch my breath I'm being told to take the next left turn and navigate into an "end spot" in the parking lot. Within 10 minutes we had found the exact filters we needed, checked ourselves out through the self-service line and were back in the car heading home.
That's what shareholders call "The Home Depot Touch."
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