February 25, 2013
As service providers in
face increased competition and regulatory pressures, the need to differentiate based on customer experience becomes increasingly important.
ClickSoftware Technologies Ltd
. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions, invites attendees of Field Service Latin America to learn how to leverage the convergence of emerging technologies to address conflicting business goals.
Field service organizations can drive impressive operational results, including improved customer service and lower operational costs, by combining the explosion in mobility with optimized scheduling and proactive decision making (artificial intelligence).
Field Service Latin America Innovation Spotlight: Mobility Revolution
Tuesday, February 26
, Vice President of Sales, Americas ClickSoftware
Discussion will include:
- Consolidation of contextual information automatically and at the right time
- Integration with Multiple Devices
- Connectivity & Accessibility
- Multiple data, but Single Sign-on
"The nature of business is changing, and CIOs recognize the need to shift focus to business strategy and use infrastructure as building blocks to support that strategy," said
, VP of Sales, Americas, ClickSoftware. "As forces including mobile, analytics, cloud and big data come together, industry leaders must harness these dynamic technologies to drive real-time decision making and operational excellence."
IDC predicts that IT spending in
will increase 34% in the next three years. Learn how ClickSoftware can help your business invest smartly and enable higher ROI on that spending through innovative
mobility and scheduling solutions
tailored to meet the needs of Latin American businesses.
ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the "Service chain optimization" concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication.