WILMINGTON, Del., Feb. 22, 2013 /PRNewswire/ -- Barclaycard US, the payments business of Barclays in the United States, today announced the appointment of Patrick Wright to the role of Chief Operating Officer (COO). As COO, Mr. Wright will be responsible for all aspects of customer delivery, including strategy and operational leadership. Specifically, he will oversee operations, technology, customer service and quality management.
"Patrick is an excellent addition to Barclaycard's executive leadership team," said Amer Sajed, Chief Executive Officer, Barclaycard US. "With over 25 years of industry experience, he has a keen understanding of technology, a strong customer focus, and proven track record for achieving success."
"Patrick's ability to leverage technology to better serve customers, coupled with his broad business perspective make him a tremendous asset to Barclaycard US," said Ian Buchanan, Global Chief Operating Officer, Barclaycard. "His appointment aligns with our vision of building a dynamic leadership team for our payments business in the U.S. His customer focus will help drive our goal of becoming a go-to bank for customers."
Mr. Wright will jointly report to Barclaycard US Chief Executive Amer Sajed based in Wilmington, Delaware and Barclaycard's global Chief Operating Officer Ian Buchanan, based in London. In his new role, Mr. Wright joins the global Barclaycard COO Executive Committee and the Barclaycard US Executive Committee.Mr. Wright brings more than 25 years of experience in operations and technology leadership. Prior to joining Barclaycard US, he was the founder of Tuyet Consulting, an advisory firm he established to assist financial institutions in maximizing operational resources more effectively. Before founding Tuyet Consulting, Mr. Wright served as U.S. President and Chief Executive Officer of Wincor Nixdorf, Inc., the world's second largest provider of ATM and retail point-of-sale hardware and software. Prior to that, he spent 17 years at JP Morgan Chase in a variety of leadership roles in retail banking, information technology, e-commerce, service center management, control and audit. Mr. Wright holds a bachelor's degree in Information Systems from the University of Texas at Arlington. Tweet this Industry Expert Patrick Wright joins @BarclaycardUS as COO! Welcome Patrick! #BCUSnews About Barclaycard USHeadquartered in Wilmington, Del., Barclaycard US creates customized, co-branded credit card programs for some of the country's most successful travel, entertainment, retail and financial institutions. The company employs 1,300 associates and was named a Top Workplace in Delaware in 2012. For more information please visit www.barclaycardus.com. SOURCE Barclaycard US