With the Salesforce Marketing Cloud Certified Twitter Product for Analytics, brands and agencies can:
- Listen to the more than 400 million Tweets sent per day via access to the Twitter fire hose;
- Track real-time conversations from more than 540 million social sources across the web including Facebook, Twitter, YouTube, LinkedIn, blogs and online communities;
- Apply social insights to make better business decisions in marketing, sales and service; and
- Access real-time dashboards that provide actionable insight including customer sentiment, demographics, intent and influence.
With the Salesforce Marketing Cloud Certified Twitter Product for Engagement, brands and agencies can:
- Build a community of advocates by connecting with customers when and where they are most engaged;
- Discover and respond to customers and prospects in real-time across social platforms beyond simple text by integrating videos, images and links;
- Scale engagement with social workflow and automation; and
- Leverage granular rights and permissions to give users the access they need without sacrificing security.
Salesforce Seamlessly Connects Marketing with Sales and Service
The real-time nature of social media has changed customer expectations and businesses must find ways to live up to those expectations, engage with customers faster, and quickly route feedback and opportunities internally.Social marketing cannot live on an island, and salesforce.com helps transform and empower businesses by scaling social media across every department within the organization. With Salesforce, companies can integrate marketing activities with sales and customer service to connect with customers in entirely new ways. Pricing and Availability
- Salesforce Marketing Cloud Social Ads Platform for Twitter is currently available in a closed beta.
- Read more details on the news at http://blogs.salesforce.com/company/2013/02/salesforce-marketing-cloud-launches-twitter-ads.html
- Join Salesforce Marketing Cloud CMO Michael Lazerow ( @lazerow) and senior director of content and community Dave Thomas ( @DavidBThomas) for a free webinar, "How to Create Successful Twitter Ad Campaigns" on Thursday, 2/28 at 2pm ET: https://www1.gotomeeting.com/register/201266872
- Download our free eBook, "The Guide to Successful Twitter Ad Campaigns" http://www.radian6.com/resources/library/the-guide-to-successful-twitter-ad-campaigns
- Follow @marketingcloud on Twitter
- Grow your business with the world's #1 sales app, Salesforce Sales Cloud.
- Deliver amazing customer service with the award-winning Salesforce Service Cloud.
- Listen, engage, advertise, and measure social media marketing with the Salesforce Marketing Cloud.
- Achieve breakthrough collaboration and productivity with Salesforce Chatter.
- Align, motivate and drive performance with Salesforce Work.com.
- Build social and mobile cloud apps on the Salesforce Platform and extend success with the world's leading enterprise app marketplace, the AppExchange.
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