UnitedHealthcare, The Villages To Enhance Health And Clinical Services At America's Largest Retirement Community

Serving nearly one in five Medicare beneficiaries, UnitedHealthcare is the largest provider of Medicare Advantage, Medicare supplement and Part D prescription drug plans.

The Villages Health: An Innovative Patient-Centered Health System The Villages is embarking on a long-term commitment to create The Villages Health, a physician-led, patient-centered, holistic medical home for Villages residents. The company opened its first Villages Health Care Center in late 2012, with six additional primary care centers and a specialty clinic in development. Each health care center will be staffed with eight primary care physicians and a supporting care team. The model aims to encourage long-term relationships between Villagers and their physicians.

All Villages Health physicians will be board-certified primary care physicians eligible for academic appointments at the University of South Florida’s (USF) Morsani College of Medicine. The Villages’ partnership with USF Health, a world-class research university, brings modern science, health resources and ongoing learning opportunities to Villagers as well as Villages health care providers. USF Health will also be responsible for providing coordinated and integrated specialty care at The Villages Health.

An electronic medical record system will help physicians coordinate patients’ care received at the health care centers and The Villages Regional Hospital, avoiding duplication of tests and procedures and enabling Villages physicians to work together more effectively to improve health outcomes. The expected result is better management of Villagers’ health and medical care and better control of patient out-of-pocket costs.

“While the health system we’re building is unique in many ways, what sets it apart is the bold decision to dramatically strengthen the primary care component of the system, which is seen in the limited size of patient panels for primary care doctors,” said Elliot Sussman, M.D., MBA, chair of The Villages Health and former chair of the Association of American Medical Colleges. “There are many ideas to solve the health care crisis in the United States. We believe that success will occur only if we rewrite the book on primary care, and we’re excited about the progress we’re making toward that goal at The Villages.”

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