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Trimble Remote Assistant Improves Uptime Through Real-Time Technical Support For Earthworks Machine Operators And Job Crews

Remote Assistant for the Connected Controller

Job crews using the new Trimble SCS900 Site Controller Software version 3.1 can initiate a Remote Assistant session on their Trimble TSC3 Controller to clarify work orders, confirm design file versions and update software modules without leaving the job site. GNSS managers and site supervisors can use Remote Assistant to train new construction survey teams and quickly ensure their Trimble equipment is functioning properly.  

Availability

Remote Assistant is a Web-based subscription service hosted by the Connected Community powered by Trimble. It is available through Trimble's worldwide SITECH® Technology Dealer network on the Trimble TSC3 Controller or any earthworks machine equipped with the Trimble GCS900 Grade Control System version 12.4 and a Trimble SNM940 Connected Site Gateway.



About Trimble's Heavy Civil Construction Division

Trimble's Heavy Civil Construction Division is a leading innovator of productivity solutions for the heavy and highway contractor. Trimble's solutions leverage a variety of technologies, including Global Positioning System (GPS), construction lasers, total stations, wireless data communications, the Internet and application software. As part of the Trimble Connected Site strategy, these solutions provide a high level of process and workflow integration from the design phase through to the finished project—delivering significant improvements in productivity throughout the construction lifecycle.

About Trimble

Trimble applies technology to make field and mobile workers in businesses and government significantly more productive. Solutions are focused on applications requiring position or location—including surveying, construction, agriculture, fleet and asset management, public safety and mapping. In addition to utilizing positioning technologies, such as GPS, lasers and optics, Trimble solutions may include software content specific to the needs of the user. Wireless technologies are utilized to deliver the solution to the user and to ensure a tight coupling of the field and the back office. Founded in 1978, Trimble is headquartered in Sunnyvale, Calif.

For more information, visit:   www.trimble.com.

GTRMB

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