CHICAGO, Feb. 20, 2013 /PRNewswire/ -- Job hunting can be a frustrating process especially if you have no idea whether the employer made a decision or even saw your application. More than one in four workers reported that they have had a bad experience when applying for a job. The vast majority (75 percent) of workers who applied to jobs using various resources in the last year said they never heard back from the employer, according to a nationwide CareerBuilder survey.
While this speaks to the challenges of finding employment in a highly competitive market, it also brings to light negative implications for today's employers. The survey shows candidates who have had a bad experience when applying for a position are less likely to seek employment at that company again and are more likely to discourage friends and family from applying or purchasing products from that company. The study of more than 3,900 U.S. workers was conducted online by Harris Interactive © from November 1 to November 30, 2012.
How important is it to acknowledge every job applicant? Eighty-two percent of workers expect to hear back from a company when they apply for a job regardless of whether the employer is interested. Nearly one-third (32 percent) of workers said they would be less inclined to purchase products or services from a company that didn't respond to their application.*
What constitutes a bad applicant experience?Twenty-six percent of workers have had a bad experience as a job applicant, citing a lack of follow through, inconsistencies from the employer or poor representation of the company's brand as the primary culprits.
- Employer never bothered letting me know the decision after the interview – 60 percent
- Found out during the interview that the job didn't match what was written in the job ad – 43 percent
- Company representative didn't present a positive work experience – 34 percent
- Company representative didn't seem to be knowledgeable – 30 percent
- Employer never acknowledged receiving my application – 29 percent
- Never seek employment at the company again – 42 percent
- Tell others not to work there – 22 percent
- Tell others not to purchase products or services from the company – 9 percent
- Consider seeking employment with the company again in the future – 56 percent
- Tell others to seek employment there – 37 percent
- Be more likely to purchase products or services from the company – 23 percent