- Enabling Business Growth – LivePerson customers typically experience an increase in conversions by 20 percent or more; website visitors who chat are three times more likely to buy, and often buy more
- Growth – LivePerson monitors more than 1.8 billion consumer website visits each month across more than 8,500 companies, ranging from small businesses to industry market leaders
- Scalability – LivePerson provides solutions that suit businesses of every size and industry; companies can expand their chat and chat-supporting services as their chat volumes grow
- Compatibility – Hosted chat solutions function as adjuncts to most enterprises' contact center switches; LivePerson's platform can work with many leading ACDs (Automatic Call Distributors), making implementation seamless
- Multichannel Integration – LivePerson offers a hosted multichannel platform that integrates chat with click-to-call, email, SMS/text, voice, and web self-service, allowing users easy navigation between multiple channels
LivePerson Receives The Frost & Sullivan 2012 North American Market Share Leadership Award
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