Leveraging Technology to Benefit Patients
In 2012, Walgreens introduced a number of technological innovations aimed at enhancing convenience for consumers and strengthening the connection between pharmacists and their patients. This year, the company launched its Pill Reminder mobile app and expanded its mobile prescription refill and transfer capabilities. Walgreens also launched a new online “Find Your Pharmacist” tool that allows customers to select a pharmacist by matching their health care needs with the areas of expertise, specialties, languages and clinical backgrounds of Walgreens pharmacists.
Utilizing Public-Private Initiatives to Provide Greater Access to Care
Working with leading health care organizations, Walgreens was a part of innovative programs to help connect people with care and to take advantage of the services community pharmacists and nurse practitioners provide. In 2012, Walgreens worked with the CDC to develop a pilot program to connect more people to HIV testing and counseling from specially trained Walgreens providers. In addition, the company launched a medication therapy management (MTM) model with the Department of Health and Human Services to provide greater insight into how the patient-pharmacist relationship can improve outcomes for HIV patients.
Through these public-private collaborations, and awareness efforts with local and national AIDS service organizations, the drugstore chain is working to make a meaningful impact on prevention, treatment and the end of AIDS.
As the nation's largest drugstore chain with fiscal 2012 sales of $72 billion, Walgreens (
) vision is to become America’s first choice for health and daily living. Each day, Walgreens provides more than 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers and the public sector. The company operates 8,067 drugstores in all 50 states, the District of Columbia and Puerto Rico. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health and wellness centers and in-store convenient care clinics, with more than 700 locations throughout the country.