This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Frost & Sullivan Recognizes Teleperformance Colombia For Leveraging Human Resources To Stand Out In The Colombian Contact Center Outsourcing Market

"Teleperformance has pioneered fraud-prevention policies in the contact center outsourcing industry and its current security portfolio includes an anti-fraud program, voice biometric authentications, fraud data mining reporting, and a state-of-the-art business continuity program," noted Ramirez. "This portfolio, and the company's ability to seamlessly provide domestic, near-shore, and offshore services, helps it attract the biggest financial clients and data-sensitive industries, such as telecommunications, in both Colombia and foreign countries."

In 2010, Teleperformance became the first operation center in Colombia to be certified by the Payment Card Industry (PCI) Security Standard Council as operating under the stringent security standards for credit card transactions. Consequently, the finance and telecommunication vertical sectors contribute close to 60 percent of the company's revenue in Colombia.

Similarly, in the healthcare industry, Teleperformance acquired a third-party Health Insurance Portability and Accountability Act (HIPAA) Certification of Compliance in 2008, which allows it to support clients in the U.S. healthcare industry. In Colombia alone, the healthcare sector accounts for 30 percent of the company's incomes.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in capturing the highest market share within its industry. The Award recognizes the company's leadership position within the industry in terms of revenues or units, as specified.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

About Teleperformance Colombia

Teleperformance Colombia is the result of the acquisition made by Teleperformance S.A. of Teledatos, a Colombian company with fifteen years of experience that positioned itself as number one on the contact center and BPO (Business Process Outsourcing) Colombian Market.

2 of 4

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free


Chart of I:DJI
DOW 16,472.37 +200.36 1.23%
S&P 500 1,951.36 +27.54 1.43%
NASDAQ 4,707.7750 +80.6910 1.74%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs