CHARLOTTE, N.C., Feb. 18, 2013 /PRNewswire/ -- ettain group announced today that for the second year in a row it has been named to Inavero's 2013 Best of Staffing™ lists of award winners. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing lists provide the only statistically valid, objective, service quality benchmarks in the industry and reveal which staffing agencies are delivering exceptional service to their clients and the permanent and temporary employees for whom they find jobs. This year's lists highlight a growing divide among the industry's leaders and stragglers, and identifies ettain group as one of the best staffing agencies for companies and job candidates to call when they are in need.
Less than one percent of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing lists truly stand out for their service quality. ettain group received awards for both talent and client satisfaction, receiving ratings an average of 22 percentage points above the industry average.
"ettain group is dedicated to providing unparalleled quality and service to our employees, contractors, clients and the community and having been named to the Best of Staffing list for both Talent and Client satisfaction is a testament to the incredible commitment our staff makes on a daily basis," said ettain group Founder and CEO Jeff Harris.
"Few things are more important to companies than the employees you hire," said Inavero Founder and CEO, Eric Gregg. "The same holds true for candidates on their quest for employment. Staffing agencies have proven to successfully connect companies with permanent and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies and job candidates don't take advantage of this expertise and resource. Our hope is that both companies and talent use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need."About Inavero Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero's team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association's exclusive research partner. Inavero's Best of Staffing™ is the nation's only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). The Best of Staffing winner lists are a central place that businesses and talent go to find the best staffing agencies to call when they are in need. About ettain group, Inc. ettain group, Inc. is a staffing and consulting company that delivers top talent and solutions to accelerate their customers' success.