- Cavan Redmond, Chief Executive Officer, WebMD
- Lisa Holladay, Vice President, Brand Management and Guest Experience, The Ritz-Carlton Hotel Company, L.L.C.
- Lior Arussy, Chief Executive Officer, Strativity Group, Author, Exceptionalize It!
- John Bianchi, Vice President of National Customer Service, Verizon Wireless
- Simon Bradley, Vice President Marketing North America, Virgin Atlantic
- John Carroll III, Global Head of Clients, Ipsos Loyalty
- Werner Domittner, Former Senior Vice President, Global Customer Marketing, Diageo
- Kathleen Gowin, Account General Manager, Pitney Bowes Financial Solutions
- Laura Kane, Vice President Corporate Communications, Aflac
- Jeffrey Katz, Chief Executive Officer, Wize Commerce, Founding Chief Executive Officer, Orbitz, Former Chief Executive Officer, Leapfrog, Former Chief Executive Officer, Swissair
- Bob Lord, Chief Executive Officer, Razorfish, Author, Converge: Transforming Business at the Intersection of Marketing and Technology
- Gary Magenta, Senior Vice President Client Solutions, Root Inc.
- Pat McParland, Vice President of Corporate and Channel Marketing, Dun & Bradstreet
- Ira Neimark, Former Chief Executive Officer, Bergdorf Goodman
- Stewart Pearson, Chief Client Officer, Wunderman
- Matthias Preschern, Vice President, Global Business Services Marketing, IBM
- Mary Ann Fitzmaurice Reilly, Senior Vice President, Customer Marketing & Engagement, American Express OPEN
- Heather Schultz, Vice President, Senn Delaney , former Chief Executive Officer, Tom Peters Group
- Chris Zane, Founder and Chief Executive Officer, World Famous Zane's Cycles
The Conference Board Hosts "How Digital Is Changing The Customer Experience" Conference
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