COQUITLAM, British Columbia, Feb. 14, 2013 /PRNewswire/ -- Like many enterprising companies in the early part of the last decade, SygmaTel set out in 2003 to make its mark in the global telecommunications revolution. By assembling a robust termination network, SygmaTel was able to provide domestic and international voice, data and signaling services on a wholesale basis from its operations center in Egypt to telecoms throughout the Middle East, with routes stretching from Bangladesh to the United States.
Now that SygmaTel has established itself as a trusted provider across the region, it's looking for additional opportunities to grow. The market for hosted retail continues to be fertile—as long as newcomers can differentiate themselves by supporting valuable, enhanced and customer-centric services. SygmaTel believes it has assembled the right infrastructure using the PortaOne PortaSwitch communication services and subscriber management platform.
"Our goal with SygmaFone, our new retail service company, is to give operators the ability to provide any kind of customer-facing service—even some that haven't been invented yet," said Muhammad El-Sergani, Operation Manager for SygmaTel. "Having PortaSwitch helps a lot with the backbone of the network."
Designed for the diverse needs of next-generation telecoms, wholesalers, ISPs, MVNOs and other network service providers, PortaSwitch makes virtually any kind of telecommunications business model possible. The all-in-one customer management and SIP softswitch platform, comprised of a billing software system, Class 4-5 softswitch and media application servers, is a highly versatile solution for unifying voice and data traffic while supporting a wide range of market-driven, value added services."We did a thorough market survey and by far, PortaSwitch had the best options," said Mr. El-Sergani. "We especially liked the number of service modifications allowed through PortaSwitch's open API. Out of the box it provides everything any company would need, from a small IP-PBX to a carrier-grade wholesale platform."