Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that Alliance Data Retail Services, one of the nation’s leading providers of branded credit card programs, has partnered with Fiserv to offer eBill Distribution to cardholders of its more than 100 credit programs. This service is designed to provide consumers with increased control over bill payments, as well as the added convenience of viewing and paying bills electronically via 3,800 financial institutions that are part of the Fiserv bill payment network.
Electronic bills, commonly known as e-bills, contain all of the same information as traditional paper bills, but are delivered to a financial institution website instead of a physical mailbox. E-bills are secure, convenient and clutter-free, enabling consumers to receive and store bills online at the same site where they are paid. Recipients can schedule a specific date on which their bill will be paid and take advantage of features such as email reminders. The Fiserv eBill Distribution service provides Alliance Data customers with another electronic statementing option in addition to Alliance Data’s existing online account management center, providing an alternative to its millions of cardholders.
“We are excited about partnering with Fiserv to offer eBill Distribution to our valued cardholders,” said Dan Finkelman, Alliance Data Retail Services Chief Marketing Officer. “We are committed to delivering relevant services as well as an array of choices that appeal to our customers. This offering further extends our delivery via the online channel to provide an easy and convenient experience for our cardholders.”
By incorporating e-bill delivery into their regular bill payment habits, cardholders are able to create a central hub where they can manage their billing activities, helping them to save time, gain financial control and stay organized. According to Fiserv research, receiving e-bills and paying them online cuts the average time spent by consumers on bill payment in half – from 29 to 14 minutes a month. Additionally, the Fiserv research shows that e-bill recipients are more satisfied and feel a greater sense of loyalty toward both the retailer sending the bill as well as the financial institution where it is received and paid.