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Feb. 8, 2013 /PRNewswire/ -- Jersey Central Power & Light (JCP&L) has positioned more than 770 line workers, 500 hazard responders, 480 forestry workers and 600 support personnel to respond to possible outages following the winter nor'easter, which began moving into the state this morning. The storm is expected to bring accumulations of wet, heavy snow exceeding 12 inches in portions of JCP&L's northern region this evening and into tomorrow.
Additional crews from FirstEnergy Corp. (NYSE: FE) sister utilities Ohio Edison, The Illuminating Company and Toledo Edison and outside contractors have arrived in
New Jersey to assist JCP&L with anticipated restoration activities. The additional personnel and equipment have been strategically concentrated in the
Sussex County areas, where the storm is forecast to have the greatest impact. JCP&L crews also are prepared to respond to issues that may occur in other portions of its service territory.
"JCP&L's emergency operations center is in full operation, and our crews are poised and ready to work round-the-clock in 16-hour shifts to restore power to every customer should the nor'easter storm cause service interruptions," said
Don Lynch, president, JCP&L. "We will be in close contact with emergency management officials, state officials, regulators and town officials throughout the storm to share information on our preparation and restoration activities."
Customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on
www.firstenergycorp.com. FirstEnergy customer call centers are fully staffed.
For updated information on current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at
www.firstenergycorp.com/outages. JCP&L customers can find the latest information on Facebook at
www.facebook.com/JCPandL or on Twitter
JCP&L customers also can utilize a new free smartphone app to report outages and access important information and services related to their electric accounts. The app is available for
Apple® iPhone® and
Android™ smartphones. Customers can use the keyword "FirstEnergy" to locate the apps in the online store. A new mobile website is also available to customers who use a smartphone to visit
When a significant outage occurs, the priority for restoration starts with emergency services, including hospitals, police, fire and first aid. Repairs are scheduled based on restoring the most people the fastest. During severe damage, it could take repairs in many locations to restore power to one location.