According to Lauer, this collaborative process can also drive standardization, another critical element of effective governance. "Once you define standard roles and responsibilities, you can begin to make contractual changes to re-define problematic supplier touch points. You can also begin to calculate the value of specific changes, such as limiting re-work, catching billing errors, or assuring continuity of supply."
The ISG White Paper, titled, "The 'Uh Oh' Moment: Financial Services Enterprises Focus on Governance, Transparency and Supply Chain Risk," is co-authored by ISG Directors Lois Coatney, Chuck Walker and Joe Yacura.
About Information Services Group Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 800 employees and operates in 21 countries.
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