New Smartphone App And Mobile Website Help FirstEnergy Utility Customers Stay Connected
AKRON, Ohio, Feb. 5, 2013 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) has launched a new mobile website and free smartphone app for the customers of its electric utility companies in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland. The new tools make it even easier for customers to access important information and services related to their electric accounts.
Features of the website and app include:
- A simple power outage reporting process and access to the company's 24/7 Power Center outage maps;
- Secure and convenient account access to review and pay monthly electric bills, analyze electric usage and enroll in electronic billing;
- A click-to-call feature to reach customer service and links to the company's social media sites;
- One-click access to the full company website from each page of the mobile site.
The mobile website is automatically enabled when customers use a smartphone to visit www.firstenergycorp.com. There's an app for each of FirstEnergy's 10 electric operating companies, and they're available for Apple® iPhone® and Android™ smartphones. Customers can use the keyword "FirstEnergy" to locate the apps in the online store.
"Our new smartphone app and mobile website make it easier for our customers to stay in touch with us and conduct every-day transactions when they're on the go, whether it's reporting a power outage or paying a bill," said Ronald I. Green, vice president, Customer Service. "The new tools also make our simple and secure online bill payment programs even more convenient."
The app and mobile website are part of FirstEnergy's ongoing effort to enhance service to its utility customers. Additional projects in development include two-way text messaging and text message and email alerts for outage and bill communications, enhancements to the 24/7 Power Center, and greater functionality on the mobile website and app.Select the service that is right for you!
COMPARE ALL SERVICESAction Alerts PLUS
TRY IT FREEJim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
Product Features:
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
TheStreet Quant Ratings
TRY IT FREENew! $49.95/yr
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
Product Features:
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Stocks Under $10
TRY IT FREEDavid Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.
Product Features:
- Model portfolio
- Stocks trading below $10
- Intraday trade alerts
- Weekly roundups
Dividend Stock Advisor
TRY IT FREEJim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
Product Features:
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
TRY IT FREEAll of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
Product Features:
- Real Money + Doug Kass + 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Options Profits
TRY IT FREEOur options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
Product Features:
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV
