This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

New Smartphone App And Mobile Website Help FirstEnergy Utility Customers Stay Connected

AKRON, Ohio, Feb. 5, 2013 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) has launched a new mobile website and free smartphone app for the customers of its electric utility companies in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland.  The new tools make it even easier for customers to access important information and services related to their electric accounts.

Features of the website and app include:

  • A simple power outage reporting process and access to the company's 24/7 Power Center outage maps;
  • Secure and convenient account access to review and pay monthly electric bills, analyze electric usage and enroll in electronic billing;
  • A click-to-call feature to reach customer service and links to the company's social media sites;
  • One-click access to the full company website from each page of the mobile site.

The mobile website is automatically enabled when customers use a smartphone to visit www.firstenergycorp.com.  There's an app for each of FirstEnergy's 10 electric operating companies, and they're available for Apple® iPhone® and Androidâ„¢ smartphones.  Customers can use the keyword "FirstEnergy" to locate the apps in the online store.  

"Our new smartphone app and mobile website make it easier for our customers to stay in touch with us and conduct every-day transactions when they're on the go, whether it's reporting a power outage or paying a bill," said Ronald I. Green, vice president, Customer Service.  "The new tools also make our simple and secure online bill payment programs even more convenient."

The app and mobile website are part of FirstEnergy's ongoing effort to enhance service to its utility customers.  Additional projects in development include two-way text messaging and text message and email alerts for outage and bill communications, enhancements to the 24/7 Power Center, and greater functionality on the mobile website and app.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 18,080.14 +21.45 0.12%
S&P 500 2,117.69 +4.76 0.23%
NASDAQ 5,092.0850 +36.0220 0.71%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs