CHICAGO, Feb. 5, 2013 /PRNewswire/ -- United Airlines today announced that it exceeded its 80 percent on-time arrival domestic and international performance goals for the month of January, and is rewarding its eligible employees with a $100 on-time bonus to recognize this performance. Despite challenging weather conditions across the system, the airline ended the month with an 82.8 percent domestic on-time arrival rate, and an 80.5 percent international on-time rate, resulting in the best combined domestic and international performance for the month in 10 years. The on-time arrival rates are based on flights arriving within 14 minutes of scheduled arrival time.
"This is a tremendous start to the year for my co-workers and I want to thank them for delivering great operational performance for our customers," said Jeff Smisek, United's Chairman, President and CEO. "We are focused on providing improved operational reliability in 2013, and we will continue to invest in the tools, training, equipment, inventory and procedures that will allow us to deliver consistent performance for the entire year."
United Airlines and United Express operate an average of 5,472 flights a day to 381 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on nearly 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. In 2013, United will continue to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company expanded its industry-leading global route network in 2012, launching nine new international and 18 new domestic routes. Business Traveler magazine ranked United the best airline for North American travel in its 2012 "World's Best In Business Travel" airline industry list, and readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for nine consecutive years. United is a founding member of Star Alliance, which provides service to 194 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
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