BEIJING, Feb. 4, 2013 /PRNewswire/ -- Pactera Technology International Ltd. (NASDAQ: PACT), a global consulting and technology services provider strategically headquartered in China, today announced that the company has been ranked number one by Citigroup Software Technology & Service China (CSTS China) in its most recent ranking of IT services vendors.
While Pactera has provided comprehensive IT services to CSTS China since 2005, 2012 marks the first year Pactera ranked first place for all four consecutive quarters. In the fourth quarter of 2012, Pactera scored in the top spot for all five ranking criteria, cementing the company's position as a key strategic partner of CSTS China in China. The ranking criteria compose CSTS China's vendor management best practices to guarantee high service levels in the areas of delivery quality, work processes, compliance with relevant laws and regulations, billing processes, and attrition rates.
Pactera's service relationship with CSTS China allows the global financial services client with operations in more than 100 countries to focus on core processes. Pactera's initial scope of engagement grew quickly from pilot projects to a core banking system testing engagement requiring deep financial industry domain expertise. With services provided from dedicated Pactera off-site development centers in China as well as on-site at client facilities, the value-add of Pactera's services has increased substantially over time. Pactera is now CSTS China's primary provider of core banking testing services, leveraging a 23,000-strong global workforce for rapid scalability, industry leading information security practices, and quality service delivery.Speaking soon after CSTS China revealed the vendor rankings for 2012, Pactera's account executive for CSTS, Siewmeng Wong, commented on the company's transition from service provider to key partner: "What makes Pactera so successful is our passion and our team structure. Our professionals know their counterparts at Citi well and are excited about new projects and challenges because we have an opportunity to work with such a well-known financial firm. But what really sets us apart is our people. We have an excellent team structure staffed by a 'dream team' of engineers and system administrators."