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Humana Reports Fourth Quarter And Full Year 2012 Financial Results; Reaffirms 2013 Financial Guidance

Stocks in this article: HUM

Humana advises investors to read the following documents as filed by the company with the SEC for further discussion both of the risks it faces and its historical performance:

  • Form 10-K for the year ended December 31, 2011;
  • Form 10-Qs for the quarters ended March 31, 2012, June 30, 2012 and September 30, 2012 (as amended by the Form 10-Q/A filed on December 4, 2012);
  • Form 8-Ks filed during 2012 and 2013.

About Humana

Humana Inc., headquartered in Louisville, Kentucky, is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders;
  • Securities and Exchange Commission filings;
  • Most recent investor conference presentations;
  • Quarterly earnings news releases;
  • Replays of most recent earnings release conference calls;
  • Calendar of events (including upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors);
  • Corporate Governance information

 
 
 

Humana Inc. – Earnings Guidance Points as of February 4, 2013

             

(in accordance with Generally Accepted

    For the year ending December 31, 2013     Comments
Accounting Principles)            
Diluted earnings per common share (EPS)
Full Year $7.60 to $7.80 FY13 includes approximately $0.30 per share in
investment spending
First Quarter     $1.75 to $1.85      
Revenues

Consolidated

$41.0 billion to $41.5 billion Includes expected investment income in the range
of $365 million to $385 million for 2013
Retail Segment $26.25 billion to $26.75 billion Segment-level revenues include intersegment
Employer Group Segment $11.0 billion to $11.5 billion amounts that eliminate in consolidation

Health and Well-Being Services

Segment $15.0 billion to $15.5 billion
Other Businesses     $1.8 billion to $2.1 billion      
Ending medical membership versus prior
year end
Retail Segment Up 100,000 to 120,000 Includes the January 1, 2013 disposition of
Medicare Advantage 12,600 Medicare Advantage members acquired in
the March 2012 Arcadian transaction in
accordance with the company’s previously
disclosed agreement with the United States
Department of Justice.
 
Medicare stand-alone PDPs Up 135,000 to 175,000
HumanaOne Down approximately 50,000
Medicare Supplement Up 15,000 to 25,000
Employer Group Segment
Medicare Advantage Up approximately 20,000

Commercial Fully-Insured

Flat to up 5,000
Commercial ASO     Down 25,000 to 45,000      
Benefit ratios Benefits expense as a percent of premiums
Retail Segment 84.5% to 85.0%
Employer Group Segment     85.0% to 86.0%      
Operating cost ratios Operating costs as a percent of total revenues
excluding investment income
Consolidated 15.0% to 15.5%
Health and Well-Being Services

 

Segment    

95.5% to 96.0%

     
Consolidated depreciation and amortization Certain D&A is included in benefits expense on
Income statement $330 million to $350 million the income statement but shown as a non-cash
Cash flows statement     $415 million to $435 million     item on the cash flows statement
Consolidated interest expense     $140 million to $145 million      
Detailed pretax results Segment-level pretax results and margins include
the impact of net investment income
Retail Segment $1.29 billion to $1.33 billion;
approximately 5% pretax margin
Employer Group Segment $105 million to $155 million;
1.0% to 1.2% pretax margin
Health and Well-Being Services

Segment

$500 million to $550 million;
      3.0% to 3.5% pretax margin      
Effective Tax Rate     Approximately 37%      
Diluted shares Approximately 161.5 million Projections exclude the impact of future share
            repurchases
Cash flows from operations     $1.8 billion to $2.0 billion      
Capital expenditures     $425 million to $450 million      

 
 
 
 
 

Humana Inc.

Statistical Schedules

And

Supplementary Information

4Q12 Earnings Release

 
 
 

S-1

 
 
 
 

Humana Inc.

Statistical Schedules and Supplementary Information

4Q12 Earnings Release

   

Contents

 

Page

Description

 
S-3-4 Consolidated Statements of Income
S-5-6 Quarterly Segment Financial Information
S-7-8 FY Segment Financial Information
S-9 Consolidated Balance Sheets
S-10-11 Consolidated Statements of Cash Flows
S-12 Key Income Statement Ratios and Segment Operating Results
S-13-14 Health and Well-Being Services Segment Metrics
S-15 Membership Detail
S-16-17 Premiums and Services Revenue Detail
S-18 Medicare Summary
S-19 Investments
S-20-22 Benefits Payable Detail and Statistics
S-23 Footnotes
 
 
 

S-2

       
 
 
 
Humana Inc.
Consolidated Statements of Income
In millions, except per common share results
     
Three Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change
Revenues:
Premiums $ 8,980 $ 8,638 $ 342 4.0 %
Services 475 325 150 46.2 %
Investment income   102     93   9   9.7 %
Total revenues   9,557     9,056   501   5.5 %
Operating expenses:
Benefits 7,516 7,062 454 6.4 %
Operating costs 1,655 1,585 70 4.4 %
Depreciation and amortization   77     69   8   11.6 %
Total operating expenses   9,248     8,716   532   6.1 %
Income from operations 309 340 (31 ) -9.1 %
Interest expense   27     27   0   0.0 %
Income before income taxes 282 313 (31 ) -9.9 %
Provision for income taxes   90     114   (24 ) -21.1 %
Net income $ 192   $ 199 $ (7 ) -3.5 %
 
Basic earnings per common share $ 1.21 $ 1.22 $ (0.01 ) -0.8 %
Diluted earnings per common share $ 1.19 $ 1.20 $ (0.01 ) -0.8 %
 
Shares used in computing basic earnings per common share (000's) 158,764 163,238
Shares used in computing diluted earnings per common share (000's) 160,682 165,632
 
 
 

S-3

       
 
 
 
Humana Inc.
Consolidated Statements of Income
In millions, except per common share results
     
Twelve Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change
Revenues:
Premiums $ 37,009 $ 35,106 $ 1,903 5.4%
Services 1,726 1,360 366 26.9%
Investment income 391   366 25 6.8%
Total revenues 39,126   36,832 2,294 6.2%
Operating expenses:
Benefits 30,985 28,823 2,162 7.5%
Operating costs 5,830 5,395 435 8.1%
Depreciation and amortization 295   270 25 9.3%
Total operating expenses 37,110   34,488 2,622 7.6%
Income from operations 2,016 2,344 (328) -14.0%
Interest expense 105   109 (4) -3.7%
Income before income taxes 1,911 2,235 (324) -14.5%
Provision for income taxes 689   816 (127) -15.6%
Net income $ 1,222   $ 1,419 $ (197) -13.9%
 
Basic earnings per common share $ 7.56 $ 8.58 $ (1.02) -11.9%
Diluted earnings per common share $ 7.47 $ 8.46 $ (0.99) -11.7%
 
Shares used in computing basic earnings per common share (000's) 161,484 165,413
Shares used in computing diluted earnings per common share (000's) 163,457 167,827
 
 
 

S-4

                       
 
 
 
Humana Inc.
4Q12 Segment Financial Information
In millions
Health and
Employer Well-Being Other Eliminations/
Retail Group Services Businesses Corporate Consolidated
 
Revenues - external customers
Premiums:
Medicare Advantage $ 5,184 $ 1,005 $ - $ - $ - $ 6,189
Medicare stand-alone PDP     620       2       -       63       -       685  
Total Medicare     5,804       1,007       -       63       -       6,874  
Fully-insured 255 1,251 - - - 1,506
Specialty 46 277 - - - 323
Military services - - - 11 - 11
Medicaid and other (A)     -       -       -       266       -       266  
Total premiums     6,105       2,535       -       340       -       8,980  
Services revenue:
Provider - - 271 - - 271
ASO and other (B) 7 92 - 100 - 199
Pharmacy     -       -       5       -       -       5  
Total services revenue     7       92       276       100       -       475  
Total revenues - external customers     6,112       2,627       276       440       -       9,455  
 
Intersegment revenues
Services - 4 2,423 - (2,427 ) -
Products     -       -       565       -       (565 )     -  
Total intersegment revenues     -       4       2,988       -       (2,992 )     -  
Investment income     21       11       -       15       55       102  
Total revenues     6,133       2,642       3,264       455       (2,937 )     9,557  
 
Operating expenses:
Benefits 5,042 2,208 - 354 (88 ) 7,516
Operating costs 800 439 3,161 128 (2,873 ) 1,655
Depreciation and amortization     35       20       28       4       (10 )     77  
Total operating expenses     5,877       2,667       3,189       486       (2,971 )     9,248  
Income (loss) from operations 256 (25 ) 75 (31 ) 34 309
Interest expense     -       -       -       -       27       27  
Income (loss) before income taxes   $ 256     $ (25 )   $ 75     $ (31 )   $ 7     $ 282  
 
Benefit ratio 82.6 % 87.1 % 104.1 % 83.7 %
Operating cost ratio (C) 13.1 % 16.7 % 96.8 % 29.1 % 17.5 %
 
 
 

S-5

                       
 
 
 
Humana Inc.
4Q11 Segment Financial Information
In millions
Health and
Employer Well-Being Other Eliminations/
Retail Group Services Businesses Corporate Consolidated
 
Revenues - external customers
Premiums:
Medicare Advantage $ 4,454 $ 789 $ - $ - $ - $ 5,243
Medicare stand-alone PDP     580       2       -       57       -       639  
Total Medicare     5,034       791       -       57       -       5,882  
Fully-insured 233 1,181 - - - 1,414
Specialty 35 237 - - - 272
Military services - - - 814 - 814
Medicaid and other (A)     -       -       -       256       -       256  
Total premiums     5,302       2,209       -       1,127       -       8,638  
Services revenue:
Provider - - 222 - - 222
ASO and other (B) 4 87 - 9 - 100
Pharmacy     -       -       3       -       -       3  
Total services revenue     4       87       225       9       -       325  
Total revenues - external customers     5,306       2,296       225       1,136       -       8,963  
 
Intersegment revenues
Services - 4 2,185 - (2,189 ) -
Products     -       -       490       -       (490 )     -  
Total intersegment revenues     -       4       2,675       -       (2,679 )     -  
Investment income     19       12       -       14       48       93  
Total revenues     5,325       2,312       2,900       1,150       (2,631 )     9,056  
 
Operating expenses:
Benefits 4,190 1,909 - 1,036 (73 ) 7,062
Operating costs 779 433 2,794 110 (2,531 ) 1,585
Depreciation and amortization     30       21       21       3       (6 )     69  
Total operating expenses     4,999       2,363       2,815       1,149       (2,610 )     8,716  
Income (loss) from operations 326 (51 ) 85 1 (21 ) 340
Interest expense     -       -       -       -       27       27  
Income (loss) before income taxes   $ 326     $ (51 )   $ 85     $ 1     $ (48 )   $ 313  
 
Benefit ratio 79.0 % 86.4 % 91.9 % 81.8 %
Operating cost ratio (C) 14.7 % 18.8 % 96.3 % 9.7 % 17.7 %
 
 

 

S-6

                       
 
 
 
Humana Inc.
FY 12 Segment Financial Information
In millions
Health and
Employer Well-Being Other Eliminations/
Retail Group Services Businesses Corporate Consolidated
 
Revenues - external customers
Premiums:
Medicare Advantage $ 20,788 $ 4,064 $ - $ - $ - $ 24,852
Medicare stand-alone PDP     2,587       8       -       266       -       2,861  
Total Medicare     23,375       4,072       -       266       -       27,713  
Fully-insured 1,004 4,996 - - - 6,000
Specialty 171 1,070 - - - 1,241
Military services - - - 1,017 - 1,017
Medicaid and other (A)     -       -       -       1,038       -       1,038  
Total premiums     24,550       10,138       -       2,321       -       37,009  
Services revenue:
Provider - - 1,020 - - 1,020
ASO and other (B) 24 358 - 308 - 690
Pharmacy     -       -       16       -       -       16  
Total services revenue     24       358       1,036       308       -       1,726  
Total revenues - external customers     24,574       10,496       1,036       2,629       -       38,735  
 
Intersegment revenues
Services 2 15 9,610 - (9,627 ) -
Products     -       -       2,342       -       (2,342 )     -  
Total intersegment revenues     2       15       11,952       -       (11,969 )     -  
Investment income     79       42       -       58       212       391  
Total revenues     24,655       10,553       12,988       2,687       (11,757 )     39,126  
 
Operating expenses:
Benefits 20,651 8,524 - 2,198 (388 ) 30,985
Operating costs 2,711 1,696 12,407 492 (11,476 ) 5,830
Depreciation and amortization     131       80       95       16       (27 )     295  
Total operating expenses     23,493       10,300       12,502       2,706       (11,891 )     37,110  
Income (loss) from operations 1,162 253 486 (19 ) 134 2,016
Interest expense     -       -       -       -       105       105  
Income (loss) before income taxes   $ 1,162     $ 253     $ 486     $ (19 )   $ 29     $ 1,911  
 
Benefit ratio 84.1 % 84.1 % 94.7 % 83.7 %
Operating cost ratio (C) 11.0 % 16.1 % 95.5 % 18.7 % 15.1 %
 
 
 

S-7

                       
 
 
 
Humana Inc.
FY 11 Segment Financial Information
In millions
Health and
Employer Well-Being Other Eliminations/
Retail Group Services Businesses Corporate Consolidated
 
Revenues - external customers
Premiums:
Medicare Advantage $ 18,100 $ 3,152 $ - $ - $ - $ 21,252
Medicare stand-alone PDP     2,317       8       -       253       -       2,578  
Total Medicare     20,417       3,160       -       253       -       23,830  
Fully-insured 861 4,782 - - - 5,643
Specialty 124 935 - - - 1,059
Military services - - - 3,616 - 3,616
Medicaid and other (A)     -       -       -       958       -       958  
Total premiums     21,402       8,877       -       4,827       -       35,106  
Services revenue:
Provider - - 892 - - 892
ASO and other (B) 16 356 - 85 - 457
Pharmacy     -       -       11       -       -       11  
Total services revenue     16       356       903       85       -       1,360  
Total revenues - external customers     21,418       9,233       903       4,912       -       36,466  
 
Intersegment revenues
Services - 14 8,510 - (8,524 ) -
Products     -       -       1,820       -       (1,820 )     -  
Total intersegment revenues     -       14       10,330       -       (10,344 )     -  
Investment income     76       48       -       54       188       366  
Total revenues     21,494       9,295       11,233       4,966       (10,156 )     36,832  
 
Operating expenses:
Benefits 17,383 7,318 - 4,411 (289 ) 28,823
Operating costs 2,405 1,650 10,798 461 (9,919 ) 5,395
Depreciation and amortization     119       85       82       10       (26 )     270  
Total operating expenses     19,907       9,053       10,880       4,882       (10,234 )     34,488  
Income from operations 1,587 242 353 84 78 2,344
Interest expense     -       -       -       -       109       109  
Income (loss) before income taxes   $ 1,587     $ 242     $ 353     $ 84     $ (31 )   $ 2,235  
 
Benefit ratio 81.2 % 82.4 % 91.4 % 82.1 %
Operating cost ratio (C) 11.2 % 17.8 % 96.1 % 9.4 % 14.8 %
 
 
 

S-8

       
 
 
 
Humana Inc.
Consolidated Balance Sheets
Dollars in millions, except share amounts  
  December 31, December 31, YOY Change
2012   2011 Dollar   Percent
Assets
Current assets:
Cash and cash equivalents $ 1,306 $ 1,377
Investment securities 8,001 7,743
Receivables, net 733 1,034
Other   1,670       1,027  
Total current assets 11,710 11,181 $ 529 4.7 %
 
Property and equipment, net 1,098 912
Long-term investment securities 1,846 1,710
Goodwill 3,640 2,740
Other   1,685       1,165  
Total assets   19,979       17,708   $ 2,271 12.8 %
 
Liabilities and Stockholders' Equity
Current liabilities:
Benefits payable 3,779 3,754
Trade accounts payable and accrued expenses 2,042 1,783
Book overdraft 324 306
Unearned revenues   230       213  
Total current liabilities 6,375 6,056 $ 319 5.3 %
 
Long-term debt 2,611 1,659
Future policy benefits payable 1,858 1,663
Other long-term liabilities   288       267  
Total liabilities   11,132       9,645   $ 1,487 15.4 %
 
Commitments and contingencies
Stockholders' equity:
Preferred stock, $1 par; 10,000,000 shares authorized, none issued - -

Common stock, $0.16 2/3 par; 300,000,000 shares authorized; 194,470,820 issued at December 31, 2012

32 32
Capital in excess of par value 2,101 1,938
Retained earnings 7,881 6,825
Accumulated other comprehensive income 386 303
Treasury stock, at cost, 36,138,955 shares at December 31, 2012   (1,553 )     (1,035 )
Total stockholders' equity   8,847       8,063   $ 784 9.7 %
Total liabilities and stockholders' equity $ 19,979     $ 17,708   $ 2,271 12.8 %
 
Debt-to-total capitalization ratio 22.8 % 17.1 %
 
 
 

S-9

       
 
 
 
Humana Inc.
Consolidated Statements of Cash Flows
Dollars in millions  
  Three Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change
Cash flows from operating activities
Net income $ 192 $ 199
Adjustments to reconcile net income to net cash

provided by (used in) operating activities:

Depreciation and amortization 100 78
Net realized capital gains (13 ) (4 )
Stock-based compensation 14 14
(Benefit from) provision for deferred income taxes (74 ) 10

Changes in operating assets and liabilities excluding the effects of acquisitions:

Receivables (84 ) 2
Other assets (17 ) 22
Benefits payable (172 ) (143 )
Other liabilities 179 (198 )
Unearned revenues 52 (1,794 )
Other   28       17  
Net cash provided by (used in) operating activities   205       (1,797 ) $ 2,002 111.4 %
 
Cash flows from investing activities
Acquisitions, net of cash acquired (947 ) (212 )
Purchases of property and equipment (106 ) (120 )
Purchases of investment securities (1,055 ) (1,011 )
Proceeds from maturities of investment securities 386 494
Proceeds from sales of investment securities   510       634  
Net cash used in investing activities   (1,212 )     (215 ) ($997 ) -463.7 %
 
Cash flows from financing activities
Receipts (withdrawals) from contract deposits, net (50 ) (603 )
Proceeds from issuance of senior notes, net 990 -
Change in book overdraft 47 7
Common stock repurchases (5 ) -
Excess tax benefit from stock-based compensation 1 3
Dividends paid (41 ) (41 )
Proceeds from stock option exercises and other   8       4  
Net cash provided by (used in) financing activities   950       (630 ) $ 1,580 250.8 %
 
Decrease in cash and cash equivalents (57 ) (2,642 )
Cash and cash equivalents at beginning of period   1,363       4,019  
 
Cash and cash equivalents at end of period $ 1,306     $ 1,377  
 
 
 

S-10

       
 
 
 
Humana Inc.
Consolidated Statements of Cash Flows
Dollars in millions  
  Twelve Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change
Cash flows from operating activities
Net income $ 1,222 $ 1,419
Adjustments to reconcile net income to net cash

provided by operating activities:

Depreciation and amortization 338 303
Net realized capital gains (33 ) (11 )
Stock-based compensation 82 67
(Benefit from) provision for deferred income taxes (80 ) 22

Changes in operating assets and liabilities excluding the effects of acquisitions:

Receivables 352 (75 )
Other assets (253 ) (183 )
Benefits payable (41 ) 256
Other liabilities 300 194
Unearned revenues (43 ) 26
Other   79       61  
Net cash provided by operating activities   1,923       2,079   ($156 ) -7.5 %
 
Cash flows from investing activities
Acquisitions, net of cash acquired (1,235 ) (226 )
Purchases of property and equipment (410 ) (336 )
Purchases of investment securities (3,221 ) (3,678 )
Proceeds from maturities of investment securities 1,497 1,623
Proceeds from sales of investment securities   1,404       1,259  
Net cash used in investing activities   (1,965 )     (1,358 ) ($607 ) -44.7 %
 
Cash flows from financing activities
Receipts (withdrawals) from contract deposits, net (397 ) (378 )
Repayment of long-term debt (36 ) -
Proceeds from issuance of senior notes, net 990 -
Change in book overdraft 18 (103 )
Common stock repurchases (518 ) (541 )
Excess tax benefit from stock-based compensation 22 15
Dividends paid (165 ) (82 )
Proceeds from stock option exercises and other   57       72  
Net cash provided by (used) in financing activities   (29 )     (1,017 ) $ 988 97.1 %
 
Decrease in cash and cash equivalents (71 ) (296 )
Cash and cash equivalents at beginning of period   1,377       1,673  
 
Cash and cash equivalents at end of period $ 1,306     $ 1,377  
 
 
 

S-11

 
 
 
 
Humana Inc.
Key Income Statement Ratios and Segment Operating Results            
Dollars in millions    
       
Three Months Ended December 31, Twelve Months Ended December 31,
 
Percentage Percentage
2012   2011 Difference   Change 2012   2011 Difference   Change
Benefit ratio
Retail 82.6 % 79.0 % 3.6 % 84.1 % 81.2 % 2.9 %
Employer Group 87.1 % 86.4 % 0.7 % 84.1 % 82.4 % 1.7 %
Other Businesses 104.1 % 91.9 % 12.2 % 94.7 % 91.4 % 3.3 %
Consolidated 83.7 % 81.8 % 1.9 % 83.7 % 82.1 % 1.6 %
 
Operating cost ratio (C)
Retail 13.1 % 14.7 % -1.6 % 11.0 % 11.2 % -0.2 %
Employer Group 16.7 % 18.8 % -2.1 % 16.1 % 17.8 % -1.7 %
Health and Well-Being Services 96.8 % 96.3 % 0.5 % 95.5 % 96.1 % -0.6 %
Other Businesses 29.1 % 9.7 % 19.4 % 18.7 % 9.4 % 9.3 %
Consolidated 17.5 % 17.7 % -0.2 % 15.1 % 14.8 % 0.3 %
 
Detail of pretax income (loss)
Retail $ 256 $ 326 ($70 ) -21.5 % $ 1,162 $ 1,587 ($425 ) -26.8 %
Employer Group ($25 ) ($51 ) $ 26 51.0 % $ 253 $ 242 $ 11 4.5 %
Health and Well-Being Services $ 75 $ 85 ($10 ) -11.8 % $ 486 $ 353 $ 133 37.7 %
Other Businesses ($31 ) $ 1 ($32 ) -3200.0 % ($19 ) $ 84 ($103 ) -122.6 %
Consolidated $ 282 $ 313 ($31 ) -9.9 % $ 1,911 $ 2,235 ($324 ) -14.5 %
 
 
 

S-12

       
 
 
 
Humana Inc.
Health and Well-Being Services Segment Metrics
   
 
Year Ended December 31,
 
2012   2011 Difference
Primary Care Providers:
Risk
Owned / JV 2,500 900 1,600 177.8 %
Contracted 2,900 2,900 - 0.0 %
Path-to-Risk 18,200 12,000 6,200 51.7 %
Other 84,900     76,400   8,500   11.1 %
Total 108,500     92,200   16,300   17.7 %
 
Care Management Clinicians:
Employed 3,300 2,300 1,000 43.5 %
Contracted 3,400     1,500   1,900   126.7 %
Total 6,700     3,800   2,900   76.3 %
 
Care Management Statistics:

Percentage of members with complex chronic conditions in Humana Chronic Care Program

52.0 % 46.0 % 6.0 %
 

Percentage of high-risk discharges reviewed by Humana Transitions Program

21.6 % N/A N/A
 
 
 

S-13

 
 
 
 
Humana Inc.
Health and Well-Being Services Segment Metrics (Continued)            
Script volume in thousands    
       
Three Months Ended December 31, Year Ended December 31,
 
2012   2011 Difference 2012   2011 Difference
 
Pharmacy:
Generic Dispense Rate
Retail 85.9 % 81.8 % 4.1 % 84.5 % 80.9 % 3.6 %
Employer Group 78.1 % 71.8 % 6.3 % 76.3 % 71.0 % 5.3 %
Total 85.0 %   80.6 % 4.4 % 83.6 %   79.7 % 3.9 %
 
Mail-Order Penetration
Retail 22.2 % 22.0 % 0.2 % 23.0 % 20.9 % 2.1 %
Employer Group 14.6 % 15.3 % -0.7 % 15.3 % 15.5 % -0.2 %
Total 21.3 %   21.2 % 0.1 % 22.2 %   20.2 % 2.0 %
 
Percentage Percentage
Difference   Change Difference   Change
Script volume
Retail 54,100 46,500 7,600 16.3 % 211,600 181,300 30,300 16.7 %
Employer Group 7,200     6,300   900   14.3 % 26,600     25,000   1,600   6.4 %
Total 61,300     52,800   8,500     16.1 % 238,200     206,300   31,900     15.5 %
 
 
 

S-14

               
 
 
 
Humana Inc.
Membership Detail
In thousands
    Ending

Average

Ending Year-over-year Change Ending Sequential Change
December 31, 2012  

4Q12

  December 31, 2011 Amount   Percent September 30, 2012 Amount   Percent
Medical Membership:
Retail
Medicare Advantage 1,927.6 1,921.8 1,640.3 287.3 17.5 % 1,911.8 15.8 0.8 %
Medicare stand-alone PDPs 2,985.6 2,973.5 2,540.4 445.2 17.5 % 2,947.2 38.4 1.3 %
Individual commercial 444.0 443.9 433.6 10.4 2.4 % 443.4 0.6 0.1 %
Medicare Supplement 77.4   76.6   59.6 17.8   29.9 % 75.2 2.2   2.9 %
Total Retail 5,434.6   5,415.8   4,673.9 760.7   16.3 % 5,377.6 57.0   1.1 %
 
Employer Group
Medicare Advantage 370.8 370.0 290.6 80.2 27.6 % 367.9 2.9 0.8 %
Medicare Advantage ASO 27.7 27.7 27.6 0.1 0.4 % 27.8 (0.1 ) -0.4 %
Medicare stand-alone PDPs 4.4 4.4 4.2 0.2 4.8 % 4.4 - 0.0 %
Fully-insured medical commercial 1,211.8 1,209.5 1,180.2 31.6 2.7 % 1,204.5 7.3 0.6 %
ASO commercial 1,237.7   1,235.0   1,292.3 (54.6 ) -4.2 % 1,231.1 6.6   0.5 %
Total Employer Group 2,852.4   2,846.6   2,794.9 57.5   2.1 % 2,835.7 16.7   0.6 %
 
Other Businesses
Military Services 3,123.9 3,127.7 3,028.1 95.8 3.2 % 3,124.6 (0.7 ) 0.0 %
Medicaid and other 610.8 610.0 614.2 (3.4 ) -0.6 % 607.1 3.7 0.6 %
LI-NET (D) 67.1   70.6   73.5 (6.4 ) -8.7 % 73.9 (6.8 ) -9.2 %
Total Other Businesses 3,801.8   3,808.3   3,715.8 86.0   2.3 % 3,805.6 (3.8 ) -0.1 %
 
Total Medical Membership 12,088.8   12,070.7   11,184.6 904.2   8.1 % 12,018.9 69.9   0.6 %
 
 
Specialty Membership:
Retail
Dental - fully-insured 691.5 692.7 579.6 111.9 19.3 % 685.3 6.2 0.9 %
Vision 118.7 117.9 83.8 34.9 41.6 % 113.8 4.9 4.3 %
Other supplemental benefits (E) 138.5   139.4   119.1 19.4   16.3 % 141.7 (3.2 ) -2.3 %
Total Retail 948.7   950.0   782.5 166.2   21.2 % 940.8 7.9   0.8 %
 
Employer Group
Dental - fully-insured 2,446.4 2,441.8 2,283.9 162.5 7.1 % 2,431.0 15.4 0.6 %
Dental - ASO 868.3 866.5 869.9 (1.6 ) -0.2 % 863.1 5.2 0.6 %
Vision 2,525.0 2,523.0 2,329.6 195.4 8.4 % 2,515.5 9.5 0.4 %
Other supplemental benefits (E) 1,296.5   1,295.3   1,049.2 247.3   23.6 % 1,279.0 17.5   1.4 %
Total Employer Group 7,136.2   7,126.6   6,532.6 603.6   9.2 % 7,088.6 47.6   0.7 %
 
Total Specialty Membership 8,084.9   8,076.6   7,315.1 769.8   10.5 % 8,029.4 55.5   0.7 %
 
 
 

S-15

           
 
 
 
Humana Inc.
Premiums and Services Revenue Detail
Dollars in millions, except per member per month
       
  Per Member per Month (F)
Three Months Ended December 31, Three Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change 2012   2011
 
Premiums and Services Revenue
Retail:
Medicare Advantage $ 5,184 $ 4,454 $ 730 16.4 % $ 899 $ 916
Medicare stand-alone PDPs 620 580 40 6.9 % 70 77
Individual commercial 216 205 11 5.4 % 162 159
Medicare Supplemental 39 28 11 39.3 % 170 160
Specialty 46 35 11 31.4 % 16 15
ASO & other services (B)   7     4   3   75.0 %
Total Retail   6,112     5,306   806   15.2 %
 
Employer Group:
Medicare Advantage 1,005 789 216 27.4 % 905 907
Medicare stand-alone PDPs 2 2 - 0.0 %
Fully-insured medical commercial 1,251 1,181 70 5.9 % 345 334
Specialty 277 237 40 16.9 % 15 14
ASO & other services (B)   96     91   5   5.5 %
Total Employer Group   2,631     2,300   331   14.4 %
 
Health and Well-Being Services:
Pharmacy solutions 2,832 2,550 282 11.1 %
Provider services 297 268 29 10.8 %
Home care services 67 29 38 131.0 %
Integrated wellness services   68     53   15   28.3 %
Total Health and Well-Being Services   3,264     2,900   364   12.6 %
 
Other Businesses:
Military services (G) 97 821 (724 ) -88.2 %
LI-NET (D) 63 57 6 10.5 % 297 257
Medicaid and other (H)   280     258   22   8.5 % 145 138
Total Other Businesses $ 440   $ 1,136 $ (696 ) -61.3 %
 
 
 

S-16

           
 
 
 
Humana Inc.
Premiums and Services Revenue Detail
Dollars in millions, except per member per month
       
  Per Member per Month (F)
Twelve Months Ended December 31, Twelve Months Ended December 31,
Dollar Percentage
2012   2011 Change   Change 2012   2011
 
Premiums and Services Revenue
Retail:
Medicare Advantage $ 20,788 $ 18,100 $ 2,688 14.9 % $ 917 $ 939
Medicare stand-alone PDPs 2,587 2,317 270 11.7 % 74 80
Individual commercial 861 757 104 13.7 % 162 156
Medicare Supplemental 143 104 39 37.5 % 166 161
Specialty 171 124 47 37.9 % 16 15
ASO & other services (B)   26     16   10   62.5 %
Total Retail   24,576     21,418   3,158   14.7 %
 
Employer Group:
Medicare Advantage 4,064 3,152 912 28.9 % 932 923
Medicare stand-alone PDPs 8 8 - 0.0 %
Fully-insured medical commercial 4,996 4,782 214 4.5 % 348 338
Specialty 1,070 935 135 14.4 % 15 14
ASO & other services (B)   373     370   3   0.8 %
Total Employer Group   10,511     9,247   1,264   13.7 %
 
Health and Well-Being Services:
Pharmacy solutions 11,368 9,897 1,471 14.9 %
Provider services 1,181 1,065 116 10.9 %
Home care services 207 84 123 146.4 %
Integrated wellness services   232     187   45   24.1 %
Total Health and Well-Being Services   12,988     11,233   1,755   15.6 %
 
Other Businesses:
Military services (G) 1,288 3,690 (2,402 ) -65.1 %
LI-NET (D) 266 253 13 5.1 % 304 247
Medicaid and other (H)   1,075     969   106   10.9 % 143 129
Total Other Businesses $ 2,629   $ 4,912 $ (2,283 ) -46.5 %
 
 
 

S-17

           
 
 
 
Humana Inc.
Medicare Summary
Premiums in millions
Membership in thousands    
          Per Member per Month (F)
Three Months Ended December 31, Year-over-year Change Three Months Ended December 31,
2012   2011 Amount   Percent 2012

 

2011

Premiums
Medicare Advantage $ 6,189 $ 5,243 $ 946 18.0 % $ 900 $ 914
Medicare stand-alone PDPs   685     639   46   7.2 % 75

 

2
Total Medicare $ 6,874   $ 5,882 $ 992   16.9 %
   
    Per Member per Month (F)
Twelve Months Ended December 31, Year-over-year Change Twelve Months Ended December 31,
2012   2011 Amount   Percent 2012

 

2011

Premiums
Medicare Advantage $ 24,852 $ 21,252 $ 3,600 16.9 % $ 919 $ 937
Medicare stand-alone PDPs   2,861     2,578   283   11.0 % 80 86
Total Medicare $ 27,713   $ 23,830 $ 3,883   16.3 %
 
 
Ending Ending Year-over-year Change
December 31, 2012   December 31, 2011 Amount   Percent
Fully-Insured Membership
Medicare Advantage 2,298.4 1,930.9 367.5 19.0 %
Medicare stand-alone PDPs   3,057.1     2,618.1   439.0   16.8 %
Total Medicare   5,355.5     4,549.0   806.5   17.7 %
 
 
Member Mix
Ending Ending December 31 December 31
Retail Segment Detail December 31, 2012   December 31, 2011 2012   2011
Medicare Advantage Membership
HMO 935.8 715.3 48.5 % 43.6 %
PPO   991.8     925.0   51.5 %   56.4 %
Total Individual Medicare   1,927.6     1,640.3   100.0 %   100.0 %
 
Medicare Advantage Membership
Risk 511.7 429.1 26.5 % 26.1 %
Path-to-Risk 363.9 199.4 18.9 % 12.2 %
Other   1,052.0     1,011.8   54.6 %   61.7 %
Total Individual Medicare   1,927.6     1,640.3   100.0 %   99.9 %
 
 
 

S-18

 
 
 
 
       
Humana Inc. Fair value
Investments    
Dollars in millions
      12/31/2012   9/30/2012   12/31/2011
Investment Portfolio:
Cash & cash equivalents $ 1,306 $ 1,363 $ 1,377
Investment securities 8,001 8,058 7,743
Long-term investments   1,846     1,837     1,710
Total investment portfolio $ 11,153   $ 11,258   $ 10,830
 
Duration (I)   4.02     3.89     3.94
Average Credit Rating

 

AA-

 

 

AA-

 

 

AA-

 
 
Investment Portfolio Detail:
Cash and cash equivalents $ 1,306   $ 1,363   $ 1,377
U.S. Government and agency obligations
U.S. Treasury and agency obligations 618 563 725
U.S. Government residential mortgage-backed 1,569 1,908 1,751
U.S. Government commercial mortgage-backed   34     34     33
Total U.S. Government and agency obligations   2,221     2,505     2,509
Tax-exempt municipal securities
Pre-refunded 311 286 332
Insured 627 618 634
Other 2,120 1,961 1,874
Auction rate securities   13     13     16
Total tax-exempt municipal securities   3,071     2,878     2,856
Residential mortgage-backed
Prime residential mortgages 32 34 41
Alt-A residential mortgages 1 1 2
Sub-prime residential mortgages   1     1     1
Total residential mortgage-backed   34     36     44
Commercial mortgage-backed   659     658     381
Asset-backed securities   68     37     83
Corporate securities
Financial services 864 853 692
Other   2,930     2,928     2,888
Total corporate securities   3,794     3,781     3,580
Total investment portfolio $ 11,153   $ 11,258   $ 10,830
 
 
 

S-19

     
 
 
 
Humana Inc.
Detail of Benefits Payable Balance and Year-to-Date Changes
Dollars in millions
 
December 31, September 30, December 31,
2012   2012   2011
Detail of benefits payable
IBNR and other benefits payable (J) $ 3,158 $ 3,097 $ 2,759
Unprocessed claim inventories (K) 302 380 280
Processed claim inventories (L) 230 339 209
Payable to pharmacy benefit administrator (M)   85       127       167  
Benefits payable, excluding military services 3,775 3,943 3,415
 
Military services benefits payable (N)   4       15       339  
Total Benefits Payable $ 3,779   $ 3,958   $ 3,754  
 
 
Twelve Months Ended Nine Months Ended Year Ended
December 31, 2012   September 30, 2012   December 31, 2011
Year-to-date changes in benefits payable,
excluding military services (O)
 
Balances at January 1 $ 3,415 $ 3,415 $ 3,214
 
Acquisitions 66 73 29
 
Incurred related to:
Current year 30,198 22,708 25,834
Prior years (P)   (257 )     (235 )     (372 )
Total incurred   29,941       22,473       25,462  
 
Paid related to:
Current year (26,738 ) (19,193 ) (22,742 )
Prior years   (2,909 )     (2,825 )     (2,548 )
Total paid   (29,647 )     (22,018 )     (25,290 )
 
Balances at end of period $ 3,775     $ 3,943     $ 3,415  
 
 
Twelve Months Ended Nine Months Ended Year Ended
December 31, 2012   September 30, 2012   December 31, 2011
Summary of Consolidated Benefit Expense:
Total benefit expense incurred, per above $ 29,941 $ 22,473 $ 25,462
Military services benefit expense 908 908 3,247
Future policy benefit expense (Q)   136       88       114  
Consolidated Benefit Expense $ 30,985     $ 23,469     $ 28,823  
 
 
 

S-20

       
 
 
 
Humana Inc.
Benefits Payable Statistics (R)
 
 
Receipt Cycle Time (S)
2012   2011   Change   Percentage Change
1st Quarter Average 13.0 13.8 (0.8 ) -5.8 %
2nd Quarter Average 13.7 13.8 (0.1 ) -0.7 %
3rd Quarter Average 13.0 13.6 (0.6 ) -4.4 %
4th Quarter Average   12.8   14.0   (1.2 ) -8.6 %
Full Year Average   13.1   13.8   (0.7 ) -5.1 %
 
 
 
Unprocessed Claims Inventories
 
Date  

Estimated Valuation

(millions)

 

Claim Item

Counts (000s)

 

Number of Days

on Hand

12/31/2010 $ 374 981 5.0
3/31/2011 $ 482 1,197 6.0
6/30/2011 $ 410 1,093 5.1
9/30/2011 $ 419 1,272 5.7
12/31/2011 $ 280 599 2.8
3/31/2012 $ 376 1,028 4.2
6/30/2012 $ 310 1,077 4.2
9/30/2012   $ 380   1,440   5.7  
12/31/2012   $ 302   1,061   4.1  
 
 
 

S-21

       
 
 
 
Humana Inc.
Benefits Payable Statistics (Continued) (R)
 
 
Days in Claims Payable (T)
Quarter Ended

Days in Claims

Payable (DCP)

Change Last 4

Quarters

Percentage

Change

12/31/2010 53.5 (1.9 ) -3.4 %
3/31/2011 55.5 1.3 2.4 %
6/30/2011 56.0 (1.0 ) -1.8 %
9/30/2011 54.2 (3.6 ) -6.2 %
12/31/2011 52.5 (1.0 ) -1.9 %
3/31/2012 50.1 (5.4 ) -9.7 %
6/30/2012 51.0 (5.0 ) -8.9 %
9/30/2012 51.6 (2.6 ) -4.8 %
12/31/2012 48.5 (4.0 ) -7.6 %
 
 
Year-to-Date Change in Days in Claims Payable (U)
2012 2011
DCP - beginning of period 52.5 53.5
Components of change in DCP:
Change in unprocessed claims inventories (0.1 ) (2.3 )
Change in processed claims inventories 0.3 1.4
Change in pharmacy payment cutoff (0.1 ) 0.6
Change in capitation/provider settlements (4.3 ) (0.7 )
All other 0.2    
DCP - end of period 48.5   52.5  
 
 
 

S-22

 
 
 
 
Humana Inc.

Footnotes to Statistical Schedules and Supplementary Information

4Q12 Earnings Release

 
(A) The Medicaid and other category includes the company’s Medicaid business as well as the closed block of long-term care.
(B) The ASO and other category is primarily comprised of ASO fees and other ancillary services fees.
(C) The operating cost ratio is defined as operating costs as a percent of total revenues excluding investment income.
(D) LI-NET is the CMS Limited Income Newly Eligible Transition program, operated by Humana, to provide Part D prescription drug coverage for all uncovered Full Duals and SSI-only
beneficiaries on a retroactive basis and all uncovered LIS eligible beneficiaries on a current basis.
(E) Other supplemental benefits include life, disability, and fixed benefit products including cancer and critical illness policies.
(F) Computed based on average membership for the period (i.e., monthly ending membership during the period divided by the number of months in the period).
(G) Military services revenues are generally not contracted on a per-member basis.
(H) Includes premiums associated with Medicaid and the closed block of long-term care as well as services revenue.

(I) Duration is the time-weighted average of the present value of the fixed income portfolio cash flows.

(J) IBNR represents an estimate of benefits expense payable for claims incurred but not reported (IBNR) at the balance sheet date. The level of IBNR is primarily impacted by

membership levels, benefit claim trends and the receipt cycle time, which represents the length of time between when a claim is initially incurred and when the claim form is
received (i.e. a shorter time span results in lower reserves for claims IBNR). Other benefits payable includes amounts payable to providers under capitation arrangements.
(K) Unprocessed claim inventories represent the estimated valuation of claims received but not yet fully processed.

(L) Processed claim inventories represent the estimated valuation of processed claims that are in the post-claim-adjudication process, which consists of operating functions such

as audit and check batching and handling.
(M) The balance due to the company's pharmacy benefit administrator fluctuates as a result of the number of business days in the last payment cycle of the month. Payment cycles
are every 8 days (8(th), 16(th), and 24th of month) and the last day of the month.
(N) Military services benefits payable primarily consist of IBNR and to a lesser extent risk share payables to the Department of Defense and liabilities to subcontractors.
(O) The table excludes activity associated with military services benefits payable because the federal government bears a substantial portion of the risk associated with financing
the cost of health benefits. More specifically, the risk-sharing provisions of the military services contracts with the federal government and with subcontractors effectively
limit profits and losses when actual claim experience varies from the targeted claim amount negotiated annually. As a result of these contract provisions, the impact of changes
in estimates for prior year military services benefits payable are substantially offset by the associated changes in estimates of revenue from health care services
reimbursements. As such, any impact on the company's results of operations is reduced substantially, whether positive or negative.
(P) Amounts incurred related to prior years vary from previously estimated liabilities as the claims ultimately are settled. Negative amounts reported for incurred related to
prior years result from claims being ultimately settled for amounts less than originally estimated (favorable development). There were no changes in the approach used to
determine the company's estimate of medical claim reserves during the quarter.
(Q) Future policy benefit expense has a related liability classified as a long-term liability on the balance sheet.
(R) Benefits reserves statistics represents fully-insured medical claims data and excludes military services claims data and specialty benefits.
(S) The receipt cycle time measures the average length of time between when a claim was initially incurred and when the claim form was received. Receipt cycle time data for the
company's largest claim processing platforms represent approximately 94% of the company's fully-insured medical claims volume. Pharmacy and specialty claims, including dental,
vision and other supplemental benefits, are excluded from this measurement.
(T) A common metric for monitoring benefits payable levels relative to the benefit expense is days in claims payable, or DCP, which represents the benefits payable at the end of
the period divided by average benefits expense per day in the quarterly period.
(U) DCP fluctuates due to a number of issues, the more significant of which are detailed in this roll forward. Growth in certain product lines can also impact DCP for the quarter
since a provision for claims would not have been recorded for members that had not yet enrolled earlier in the quarter, yet those members would have a provision and corresponding
medical claims reserve recorded upon enrollment later in the quarter. This analysis excludes the impact of military services and Medicare stand-alone PDPs upon DCP.
 
 
 

S-23





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