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Gartner Recognizes OpenText In Business Process Management Suites Report

New research report evaluates the ability of vendors to address all four BPMS use case scenarios

WATERLOO, ON, Jan. 31, 2013 /PRNewswire/ - OpenText™ (TSX: OTC) (NASDAQ: OTEX), a leading provider of Enterprise Information Management (EIM) solutions, today announced that leading research analyst firm Gartner has recognized OpenText in its recent research report Market Update: Match BPMS Vendors to Your Usage Scenarios 1. OpenText delivers across the four key BPMS customer usage scenarios which Gartner has identified as: specific process-based solutions, redesign for process-based SOA, continuous process improvement and business transformation.

According to Gartner's report, "BPMSs work best when matched to the needs of specific usage scenarios…For business process improvement leaders, business process directors, application managers, solution architects and CIOs involved in the selection of BPMS providers, this research provides input into their evaluations. This analysis will help clients develop a better shortlist of providers that most closely match their usage scenarios today and in the next few years."

The report provides a current snapshot of the BPMS market and includes an assessment of 32 vendors, including OpenText, mapping each vendor to the usage scenarios they support. OpenText was one of a small handful of BPMS solution providers recognized in the report for its ability to successfully deliver across all four scenarios. The flexible skills inventory, designed to facilitate case and task assignment was also included in OpenText's assessment.

"We believe the findings in Gartner's new BPMS Market Update underscore our ability to deliver powerful solutions that help businesses transform the way work gets done," said Steve Russell, senior vice president of OpenText Business Process Management. "In addition to delivering innovative solutions that support the four use case scenarios Gartner highlights, we have further strengthened our BPM offerings by integrating them with our powerful content management (OpenText Content Server), customer communication management (OpenText StreamServe), and capture (OpenText Capture Center) solutions. This level of integration is unparalleled in the BPM marketplace and enables us to deliver on OpenText's EIM strategy as well as drive greater value to our customers across the entire process lifecycle."

For further information on OpenText Business Process Management (BPM) offerings, please visit: and the Because Process Matters blog at

Follow OpenText on Twitter @opentext and on Facebook at

Market Update: Match BPMS Vendors to Your Usage Scenarios, Published: 24 December 2012 Analyst(s): Janelle B. Hill, Jim Sinur, W. Roy Schulte, Nicholas Gall, Teresa Jones

About OpenText

OpenText provides Enterprise Information Management software that enables companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in their data center or in the cloud. Over 50,000 companies already use OpenText solutions to unleash the power of their information. To learn more about OpenText (NASDAQ: OTEX; TSX: OTC), please visit:

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