Regions Bank Wins 16 Greenwich Excellence Awards For Small Business And Middle Market Banking In 2012
Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for providing distinguished quality service to small business and middle market clients in 2012. Regions Bank received 16 Greenwich Excellence Awards in 2012, doubling its 2011 tally.
“In an increasingly competitive and challenging business environment, companies large and small are looking to their bank to provide far more than just loan pricing and products,” said John Asbury, head of Business Services for Regions Bank. “Our relationship managers are committed to understanding our clients’ business objectives and offering creative solutions to help them reach their financial goals. We are pleased that Greenwich Associates and our clients continue to recognize Regions as a bank that is committed to delivering an exceptional client experience.”
Greenwich Excellence Awards are based on feedback from nearly 17,500 small businesses and 14,000 middle market businesses that rated their bank in various categories, including customer service, product capabilities, and likelihood to recommend.
Regions Bank received nine National Greenwich Excellence Awards in Small Business Banking and one Regional Greenwich Excellence Award in Small Business Banking in 2012.
National- Overall Satisfaction
- Likelihood to Recommend
- Relationship Manager Performance
- Credit Policy
- Branch Satisfaction
- Online Services
- Personal Banking Satisfaction
- Treasury Management – Customer Service
- Treasury Management – Product Capabilities
- Overall Satisfaction – Midwest Region
- Overall Satisfaction
- Likelihood to Recommend
- Relationship Manager Performance
- Treasury Management – Overall Satisfaction
- Treasury Management – Customer Service
- Treasury Management - Overall Satisfaction – South Region
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