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Regions Bank Wins 16 Greenwich Excellence Awards For Small Business And Middle Market Banking In 2012

Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for providing distinguished quality service to small business and middle market clients in 2012. Regions Bank received 16 Greenwich Excellence Awards in 2012, doubling its 2011 tally.

“In an increasingly competitive and challenging business environment, companies large and small are looking to their bank to provide far more than just loan pricing and products,” said John Asbury, head of Business Services for Regions Bank. “Our relationship managers are committed to understanding our clients’ business objectives and offering creative solutions to help them reach their financial goals. We are pleased that Greenwich Associates and our clients continue to recognize Regions as a bank that is committed to delivering an exceptional client experience.”

Greenwich Excellence Awards are based on feedback from nearly 17,500 small businesses and 14,000 middle market businesses that rated their bank in various categories, including customer service, product capabilities, and likelihood to recommend.

Regions Bank received nine National Greenwich Excellence Awards in Small Business Banking and one Regional Greenwich Excellence Award in Small Business Banking in 2012.

National

  • Overall Satisfaction
  • Likelihood to Recommend
  • Relationship Manager Performance
  • Credit Policy
  • Branch Satisfaction
  • Online Services
  • Personal Banking Satisfaction
  • Treasury Management – Customer Service
  • Treasury Management – Product Capabilities

Regional

  • Overall Satisfaction – Midwest Region

Regions Bank also received five National Greenwich Excellence Awards in Middle Market Banking and one Regional Greenwich Excellence Award in Middle Market Banking in 2012:

National

  • Overall Satisfaction
  • Likelihood to Recommend
  • Relationship Manager Performance
  • Treasury Management – Overall Satisfaction
  • Treasury Management – Customer Service

Regional

  • Treasury Management - Overall Satisfaction – South Region

As part of its efforts to help businesses succeed in today’s economy, Regions created an online business resource center dedicated to providing tools, articles and banking solutions tailored to the needs of businesses at regions.com/small_business/business_center.rf.

Regions is also proud to celebrate the small businesses that are getting the wheels of commerce moving again in America. Visit regions.com/success or the Regions YouTube Channel to see their stories.

About Greenwich Associates

Greenwich Associates is the leading research-based consulting firm servicing the financial services industry. Greenwich Associates’ studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $121 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage, and insurance products and services. Regions serves customers in 16 states across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,700 banking offices and 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.

Copyright Business Wire 2010

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