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Polycom, Inc. (Nasdaq: PLCM), the global leader in open standards-based unified communications and collaboration (UC&C), today announced a definitive agreement to acquire Sentri, Inc., a leading provider of advanced services with expertise in Microsoft technologies (such as Microsoft® Lync™, SharePoint and Office 365), UC&C, video collaboration, cloud services and networking. Sentri’s deep expertise integrating Microsoft Lync with Polycom solutions is a key element of the acquisition, as Polycom has a portfolio of more than 40 video and voice products that interoperate with Lync, and the majority of customers choose Polycom and Microsoft over other vendors for a complete UC&C solution.
Sentri gives Polycom and its partners new opportunities to better serve customer needs with the ability to deliver advanced services with an emphasis on multi-vendor UC solutions that can encompass video, voice, data and networking. Advanced services offerings include consulting, design, deployment, and maintenance services for complex UC&C environments. The acquisition of Sentri is expected to complement current partner capabilities and create new revenue, expertise and joint go-to-market opportunities, through an expanded UC&C expertise practice.
“Sentri provides Polycom and our partners with needed advanced services capabilities to consult, design and implement UC&C solutions, and Sentri’s expertise in providing specific Microsoft Lync services is a key skill-set as Lync adoption continues to increase,” said Sudhakar Ramakrishna, President of Products and Services, Polycom. “Delivering a robust services portfolio provides Polycom and our partners with the opportunity to not only grow revenues, but also to increase the strategic value we bring to customers by serving as trusted advisors to help them solve their communications objectives as their businesses grow.”
The global market for video collaboration advanced services is $1.6 billion in 2013, growing to $1.94 billion in 2016 according to the Gartner Market Trends: Videoconferencing, Worldwide, 2012 report, published August, 2012.
“The acquisition of UC integrator and managed services provider Sentri is a wise move for Polycom,” said Ira M. Weinstein, senior analyst and partner at Wainhouse Research. “As enterprises seek to expand their video and UC footprint, they will need support from qualified partners with real-world experience installing and managing Microsoft Lync deployments. By adding Sentri’s capabilities to its service organization, Polycom can empower its channel partners with the skills they need to plan, sell, and support joint Microsoft and Polycom installations. This is both a differentiator for Polycom and a value-add for its partners and end-user customers.”