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At DistribuTECH, TOA Technologies Showcases Benefits Of Predictive Analytics Based Field Service Optimization For Utilities

At booth 453, TOA Technologies experts will be on hand to discuss and demonstrate how to:

  • Automate appointment booking and scheduling based on any number of factors – from employee skill sets to available inventory
  • Achieve optimized field workforces and accurately predict when activities in the field occur using patented, time-based pattern recognition and predictive analytics
  • Manage the field workforce in real-time, including managing jeopardy situations – appointments at risk of not meeting an SLA or customer wait window – before they happen  
  • Evaluate cloud solutions, including questions to ask about security and reliability

Last week, in recognition of TOA Technologies' commitment to support the smart metering initiatives of utilities worldwide, the European Smart Metering Awards recognized TOA in the category of Smart Metering Service Provider, 2013. For more information about the award, visit http://toatech.com/toa-technologies-wins-prestigious-european-smart-metering-award/. For more information about TOA Technologies and its solutions for optimized workforces and enhanced service, visit http://www.toatech.com.

About TOA Technologies

TOA Technologies is the leading provider of field service and mobile workforce management applications. ETAdirect, TOA's patented platform, improves customer service while dramatically reducing operational costs and delivering immediate and lasting return on investment. As the industry's only complete on-demand solution, ETAdirect uses time-based pattern recognition and predictive analytics to provide the most advanced and accurate field service management application on the market. ETAdirect reduces customer wait times while dramatically increasing field workforce efficiency. TOA's solutions are cloud-based, quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other solutions.

Across four continents, ETAdirect manages mobile workforces for some of the world's most recognizable global brands in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries. Named a Leader in the Gartner Magic Quadrant for Field Service Management, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australasia.

About DistribuTECH

DistribuTECH is the utility industry's leading smart grid conference and exposition, covering automation and control systems, energy efficiency, demand response, renewable energy integration, advanced metering, T&D system operation and reliability, power delivery equipment and water utility technology. DistribuTECH attendees have the opportunity to network with more than 8,600 utility industry professionals from 48 countries, learn about the latest technology products and services from more than 400 exhibiting companies, attend conference sessions on the latest topics shaping the utility industry and discuss hot topics with colleagues during roundtables and other collaborative events. For more information, visit http://www.distributech.com/.

Available Topic Expert(s): For information on the listed expert(s), click appropriate link. Yuval Brisker https://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=107743 

Media contact Kayleigh Fitch216.902.8547 kayleigh.fitch@toatech.com

SOURCE TOA Technologies

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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