The Hackett Group, a consultant on back-office jobs, estimates 2 million of them in finance, human resources, information technology and procurement have disappeared in the U.S. and Europe since the Great Recession. It pins the blame for more than half of the losses on technology. These are jobs that used to fill cubicles at almost every company â¿¿ clerks paying bills and ordering supplies, benefits managers filing health-care forms and IT experts helping with computer crashes."The effect of (technology) on white-collar jobs is huge, but it's not obvious," says MIT's McAfee. Companies "don't put out a press release saying we're not hiring again because of machines."
AP IMPACT: Recession, Tech Kill Middle-class Jobs
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