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Tampa General Hospital's goal was to increase efficiency and centralize their business operations. They sought a CTMS to manage more than 500 active studies annually across all therapeutic areas, and track study activities for over 100 study coordinators. Billing compliance, financial accountability, patient and enrollment tracking, and reporting for management oversight were all important criteria in selecting a CTMS system.
"With the continued growth of clinical trial activities, we needed a better way to streamline data collection and reporting, as well as a more accurate method for tracking billing activities. We had previously relied on data collected in spreadsheets and multiple databases, and a time-consuming process to produce reports," said Beth Kohl, Manager, Office of Clinical Research at Tampa General Hospital. "We sought a CTMS that would centralize and organize our research operations to replace numerous manual and fragmented methods of capturing and recording data. After evaluating several CTMS systems, we felt that Merge CTMS provided us the standardization needed, as well as the reporting capabilities to meet our compliance, study and patient tracking, enrollment metrics, and financial requirements."
The ability for the CTMS to integrate with an existing electronic medical record (EMR) system was also a priority for Tampa General Hospital, so users could have easy access to study patients from a centralized database used throughout the hospital.
"Another important factor in our decision was Merge's vast systems integration experience," continued Kohl. "A key component of this project will be an HL7 integration, allowing us to feed data from our Epic EMR into Merge CTMS. Through enhanced patient study searches and the elimination of duplicate data entry, this integration will yield significant efficiency improvement for research operations."