Jan. 22, 2013
/PRNewswire/ -- Grasp Technologies reported fiscal year 2012 growth of over 60% today. The company continues to produce record revenues and client growth each quarter and is celebrating its 20
consecutive quarter of record growth. In support of the client growth Grasp increased its staff count by 40% over 2012 and anticipates adding an additional 40% in 2013.
When asked about what has contributed to the consistent growth of Grasp, CEO
said, "Our clients are the most important part of our business and they continue to come to Grasp for solutions they need. We are honored to work with them. I am proud of our staff as they continue to innovate and find solutions to complex data problems for clients throughout the world."
Grasp Vice President
added, "We continue to see tremendous growth in our core business, but are expanding strategically into other markets and see a lot of interest and potential as we grow into these areas. We are also seeing a significant amount of referral business, not just from our clients, but from our partners as well. The word is getting out that Grasp has the right solutions and expertise, with the right business model for a number of industries at the right time."
Client Satisfaction Survey Gives Grasp Top Marks
Grasp also reported recorded client satisfaction rates of over 96% for 2012, beating last year's record of 95%. "We survey our clients annually to ensure we are delivering the solutions they need at the service levels they have come to expect from Grasp. As we continue to grow quickly, this is no easy feat, and we have to continuously innovate and improve our processes to keep up with the high demand and ever changing environment," added Lukas.
"We will not rest until our client satisfaction rates are at 100% and even then, we will still be looking for ways to get to 101% and beyond," added Mueller.