WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services has been recognized as a global insurance BPO ‘leader’ in a November, 2012 report by HfS Research, a leading analyst authority for the global services industry.
According to HfS, providers identified as ‘leaders’ are vertical experts that lead with platform-based high-value global insurance BPO solutions. These companies offer the most evolved end-to-end solutions for insurance carriers, have mature back-office solutions and enhanced analytics and represent the changing face of “core BPO” in the insurance outsourcing industry.
“We are honored to be recognized as a ‘Leader’ in this space for the business value we have created for our clients in the global Insurance industry,” said Keshav Murugesh, Group CEO, WNS Global Services. “We are able to deliver high value for three key reasons - a rich talent pool of high-end Actuarial, Analytics and Investment specialists; strong Insurance domain expertise; and the ability to align our platforms, services and engagement models with the changing requirements of our clients,” he added.
"WNS has emerged as a key BPO provider in the insurance sector, with its strong customer-centric approach, flexible approach to delivery and pricing, finance and accounting pedigree and investments in supporting platforms and technology. At HfS, we expect the firm to deepen its footprint further in the sector in the coming months," said Phil Fersht, CEO & Founder, HfS Research.
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About HfS FormGuides
The HfS FormGuides provide decision-making support to compare service providers in a specific marketplace. Service providers are plotted along two major axes, market footprint and market potential. A provider’s market footprint reflects the provider’s revenues in the specific market that HfS Research analyzes: service delivery capabilities and the nature of the clients. Market potential measures the provider’s ability to scale and grow.