(Holdings) Limited (WNS) (NYSE:WNS), a leading provider of global Business Process Outsourcing (BPO) services, was recently positioned as an industry ‘leader’ for Insurance BPO in Everest Group’s 2012 Insurance BPO PEAK Matrix.
According to Everest, ‘leaders’ have significant market share as measured by Insurance BPO revenue, and delivery capability as measured by scale of operations, scope of services, technology capability and global delivery footprint. Per the report, WNS was one of only three firms named in the ‘leader’ category. Together, these firms account for approximately 60% of the overall insurance BPO market, and are growing at a healthy rate.
“WNS is honored to be recognized as a Leader in Everest Group’s 2012 Insurance BPO PEAK Matrix,” said Keshav R. Murugesh, Group CEO, WNS. “We believe that our capability and positioning in the Insurance space is a result of our deep domain expertise, differentiated market approach and strategic investments designed to provide our clients with the right blend of expertise, technology and flexibility to outperform their competition," he added.
“With the increased competition to gain market share, it is important for service providers to offer differentiated value proposition to succeed in the Insurance BPO market. WNS’ investment in building domain expertise in higher value-added services, fuller suite of services across insurance segments and scaled up delivery experience across multiple geographies is especially noteworthy," said Rajesh Ranjan, Vice President, Everest Group.
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WNS (Holdings) Limited (NYSE: WNS), is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics and Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry specific back office and front office processes. As of September 30, 2012, WNS had 25,931 professionals across 30 delivery centers worldwide including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the United Kingdom and the United States. For more information, visit
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