Rackspace® Hosting, (NYSE:
), the open cloud company, today announced it has climbed to 34
on FORTUNE magazine’s annual list of the “100 Best Companies to Work For.” FORTUNE has named Rackspace as one of America’s top workplaces in five of the last six years. The full list and related stories will appear in the February 4 issue of FORTUNE, and today at fortune.com/bestcompanies.
“We are honored to once again be included among the great companies on the FORTUNE list, and know that our Fanatical Support and employee engagement got us here,” said Lanham Napier, CEO of Rackspace. “Our employees — we call them Rackers — make our company great. I want to thank them for their work to preserve and improve our unique company culture, even as we grow.”
Rackspace has invested heavily in the company’s unique culture, in training and in creating fun and dynamic work environments for Rackers. Rackspace’s enhanced pay and leave practices were featured by Fortune editors who noted Rackspace’s policy of offering stock options to all employees upon being hired. In 2012, Rackspace also implemented a favorable Employee Stock Purchase Program and increased the number of paid days off, including three paid days for volunteer work outside of the office.
Underpinning Rackspace’s culture is a complex business process that the company has refined over the past decade. That process involves everything from the way Rackspace recruits and extensively interviews prospective Rackers, to the way it tests for and develops a Racker’s specific strengths, to the way it empowers Rackers to spend time and money on customer issues, to the way it measures employee and customer engagement down to the support-team level, to the way it celebrates and rewards success.
The 2012 introduction of Rackspace’s open cloud marked the first time any company deployed a large-scale open source public cloud powered by OpenStack. Rackspace customers can now select from private or public cloud, dedicated, virtualized or hybrid offerings and have the flexibility to deploy their private cloud in their own datacenter, a Rackspace data center or another data center of their choice.