This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

CSG International Wins Internet Telephony’s 2012 BSS/OSS Excellence Award

CSG Systems International, Inc. ( NASDAQ: CSGS), a global provider of software and services-based business support solutions that help clients generate revenue and maximize customer relationships, has won a 2012 INTERNET TELEPHONY BSS/OSS Excellence Award for the company’s Enhanced Sales Edition solution. The editors of INTERNET TELEPHONY selected the winning organizations based on how the business support systems and operations support systems contributed to the success of their clients' businesses or created exceptional systems for supporting internal network operations or customer support solutions.

Designed to provide clients with a more unified and cohesive way of managing and defining complex service packages across departments, CSG’s Enhanced Sales Edition and Product Catalog solution creates a more effective, customer friendly order and offer management process. As a result, Communication Service Providers (CSPs) have the agility to launch new services while driving an increase in overall customer satisfaction.

For one client, CSG’s ESE solution has reduced average call handle times by 29 seconds and increased triple play orders by 27 percent, all with the full solution deployed in just 60 days.

“In today’s dynamic marketplace, offering the right package to the right customer can dramatically influence a CSP’s bottom line and make a significant impact on the quality of the customer experience,” said Sean Brown, Senior Vice President of Product Management at CSG International. “Our clients have found that by leveraging CSG’s flexible solutions, they can automate and streamline offer and order management to not only improve the overall process, but boost customer satisfaction. We are pleased to be recognized by INTERNET TELEPHONY for our commitment to driving BSS and OSS innovation for our customers.”

"The BSS/OSS Excellence Awards provide recognition for contribution to the growth of and innovation displayed in an increasingly complex and vital market," said  Erik Linask, Editorial Director  of INTERNET TELEPHONY. "Only the companies who presented the best and most compelling solutions were granted a 2012 BSS/OSS Excellence Awards."

The complete list of winners of the Fourth Annual BSS/OSS Excellence Awards are featured in the December 2012 issue of  INTERNET TELEPHONY magazine and available online. For more information about CSG’s Enhanced Sales Edition solution, visit: http://www.csgi.com/products/revenue_management/cable_and_satellite.

About CSG International

CSG Systems International, Inc. ( NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.



1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
SYM TRADE IT LAST %CHG

Markets

DOW 18,232.02 -53.72 -0.29%
S&P 500 2,126.06 -4.76 -0.22%
NASDAQ 5,089.3620 -1.4320 -0.03%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs