This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

SANS Announces Start Of Help Desk Security Survey

Respondents eligible to enter drawing for an iPad 4!

BETHESDA, Md., Jan. 17, 2013 /PRNewswire-USNewswire/ -- SANS Institute is asking managers and analysts in help desk and similar end-user support services to take a 10-minute survey to reveal their approaches to the security risks faced by their teams.

"For decades, attackers have used social engineering techniques to use help desk staff as unwitting allies in their efforts to subvert networked systems. We want to quantify how IT organizations are addressing this challenge," says Deb Radcliff, executive editor of the SANS Analyst Program. "We're also hoping to learn from the experiences of help desk and support managers, and pinpoint the areas that need the most attention."

Help desk and other support operations can be weak spots in the armor of an IT operation, given the tools at their disposal.

"In many organizations, the help desk effectively holds the 'keys to the kingdom.' These can include the powers of password generation and reset, sensitive apps and data exposed in troubleshooting," explains Barbara Filkins, SANS analyst and author of the survey. "The people working on the help desk are highly trusted, but are subject to social engineering attacks from both casual and deliberate intruders."

The survey, sponsored by RSA, The Security Division of EMC, aims to identify the methods that help desk and support staff verify their bona fides to end users, and how to validate that end users are who they claim to be.

"The help desk is still a major point of vulnerability in most organizations. Even the best technology in the world cannot stop an agent from being socially engineered," said Sam Curry, CTO, Identity and Data Protection Group at RSA. "We hope that this research will bring attention to these concerns, shed light on the risks, and demonstrate the need for improved security in identity proofing for employees calling the help desk."

The survey will be open until March 10, 2013. Results will be released during a webcast held on June 26, at 1 PM EDT. (Registration for the webcast is open now: https://www.sans.org/webcasts/securing-desks-survey-96157). Those who register for the webcast will be among the first to receive an advance copy of the survey results, in a white paper developed by Filkins.

Not only will respondents help shape industry practices, they can also register to be entered into our iPad 4 drawing! Follow this survey link to begin: https://www.surveymonkey.com/s/2013_SANS_HelpDesk_Survey.

About SANS InstituteThe SANS Institute was established in 1989 as a cooperative research and education organization. SANS is the most trusted, and by far the largest, source for world-class information security training and security certification in the world. GIAC, an affiliate of the SANS Institute, is a certification body featuring over 20 hands-on, technical certifications in information security. SANS offers a myriad of free resources to the InfoSec community including consensus projects, research reports, and newsletters; and it operates the Internet's early warning system - the Internet Storm Center. At the heart of SANS are the many security practitioners in varied global organizations from corporations to universities working together to help the entire information security community. ( www.sans.org)

SOURCE SANS Institute

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
DOW 16,979.13 +59.54 0.35%
S&P 500 1,986.51 +4.91 0.25%
NASDAQ 4,526.4820 -1.0320 -0.02%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs