Jan. 17, 2013
/PRNewswire/ -- Road Scholar, a not-for-profit organization providing adults with educational travel opportunities around the globe, has signed a new multiyear agreement with Epsilon, an Alliance Data (NYSE: ADS) company. Epsilon will host Road Scholar's marketing database of millions of educational traveler and donor records to enable more effective communications across marketing channels including direct mail and email.
Road Scholar's mission is to inspire adults to learn, discover and travel. Their learning adventures engage expert instructors, provide extraordinary access, and stimulate discourse and friendship among people for whom learning is the journey of a lifetime. Since inception, more than 5 million people have enrolled in their 6,500 iconic educational adventures offered annually in 50 states and 150 countries around the world. Road Scholar educational adventures are created by Elderhostel, Inc., the not-for-profit world leader in lifelong learning since 1975.
Under the terms of the new multiyear agreement, Epsilon will develop and host a robust marketing database containing millions of participants, inquirers and donors. The database will support marketing campaign execution through channels such as direct mail and email in an effort to reach targeted Road Scholar households with relevant information. Road Scholar relies on hundreds of marketing campaigns each year to reach its core audience including communications such as newsletters, catalogs, emails and triggered messages based on specific actions. The database that Epsilon is providing will streamline these efforts and help Road Scholar improve communications through better segmentation and targeting.
"Epsilon is a leader in the database marketing space with extensive knowledge of both the nonprofit and travel industries and we are confident that they will help us achieve our goals," said
, director of customer relationship management at Road Scholar. "We are focused on improving our customer contact strategy and the right platform and partner will be essential to these efforts. As we strive to build more meaningful relationships with our participants by delivering valuable and timely information, the database infrastructure hosted by Epsilon will fuel these connections and uncover new opportunities for our organization."
"From our earliest days as a marketing company, Epsilon has served nonprofit and travel organizations. Our newest client, Road Scholar, blends our passion and expertise for both of these industries," said
, chief executive officer of Epsilon. "The educational-oriented travel programs that Road Scholar hosts are truly exceptional, uncovering not only new exciting destinations but also insightful knowledge about unique locations. By investing in their database technology, Road Scholar is committing to more relevant and insightful conversations with travelers."