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MagicJack Named Best VoIP Company By Consumers

WEST PALM BEACH, Fla. and NETANYA, Israel, Jan. 16, 2013 (GLOBE NEWSWIRE) -- magicJack VocalTec Ltd. (Nasdaq:CALL), the Voice Experts and cloud communications leader that invented voice over IP (VoIP) in 1994 and has sold more than 10 million magicJacks®, recently received the 2013 Frost & Sullivan North American Consumers' Choice Award for Overall Best VoIP Service Provider. Incredibly, the company was rated number one in all five categories: overall quality, ease of use, billing practices, value and pricing. On a seven-point rating scale, magicJack receives top scores, including:

  • Pricing: 6.7/7
  • Value: 6.6/7
  • Ease of use: 6.3/7
magicJack Logo

In addition to announcing magicJack as the highest-rated VoIP service in the industry, Frost & Sullivan's Consumer Communications Preferences Survey revealed that in terms of the number of VoIP customers in the United States, magicJack ranks fourth, only behind behemoths Comcast, AT&T and Time Warner Cable. The company's service is much more popular among consumers with incomes below $35,000, and also is popular with family income levels of $100,000 to $200,000.

"We have been tracking the evolution of Internet-delivered services for some time," notes Mike Jude, program manager for Frost & Sullivan. "magicJack demonstrates that such services are now entering the main stream. The fact that magicJack rated so highly in quality and value indicates that it is definitely providing a service that its customers like…and more importantly, want."

 "I would like to thank our leadership and dedicated staff for their perseverance, hard work, innovation and creativity, enabling magicJack to receive this prestigious award," said Gerald Vento, magicJack's newly appointed CEO. "Our popular magicJack PLUS and magicJack APP not only deliver the best value and price, but have the best voice quality, too, an unstoppable proposition for consumers. We will continue this tradition of excellence with the newest magicJack products arriving later this year and with other future groundbreaking products. The company's employees who have been in the business more than 20 years may consider this their most important lifetime achievement award. What a great way to start as the new CEO."

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