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The scope of this report is to identify the business opportunity that arises from new airports, terminals or any airport expansion/up gradation. The airport baggage handling systems plays a crucial role in order to enhance the passenger experience. Airport baggage handling systems determine the efficiency of the airport which is one of the major factors based on which new airlines decide to operate through them or to be a hub or new routes (eg.
A baggage handling systems has three important tasks: Get bags from the check-in counters to the departure gates
Move the bags of transit passengers from one gate to another
Move the bags from the arrival aircraft to the baggage claim area
A successful baggage handling system at airport is determined based on: whether the bags would move from point A to point B as fast as the travelers. If you have a system in place which is very slow, you can very well confirm with passengers that their bags will not connect and finally the system should not be very fast because at times a passenger will fail to show up at the departing gate or the passenger may have missed the connecting flight.
There are two major components which can be considered as objectives of modern baggage handling systems and the control of host systems. They are: Satisfaction of airlines and
Satisfaction of passengers