NCR Corporation (NYSE: NCR) and PayPal, Inc., an eBay (NASDAQ: EBAY) company, today announced an agreement to integrate NCR’s innovative mobile solutions for hospitality and retail with PayPal’s leading digital payment technology. The combination provides restaurants and retailers an easy, powerful way to offer consumers a rich mobile and digital payment experience when buying the goods and services they want.
“As a global technology leader across multiple industries, NCR is committed to partner with organizations that seek to maximize the adoption of digital wallets and mobile payments to help our customers provide more choice, greater control, and increased flexibility for their consumers,” said John Bruno, CTO and EVP at NCR. “Combining NCR’s broad hospitality and retail footprint with PayPal’s global customer base enables restaurants and retailers to redesign the consumer experience with mobile-enhanced shopping and payments while materially improving business processes and creating seamless consumer experiences across touch points, locations, and channels.”
Today’s consumer wants to leverage technology in an integrated way to make everyday life easier. According to the National Restaurant Association’s 2013 Restaurant Industry Forecast, restaurant guests are seeking more and better tableside technology. 44 percent of consumers surveyed say they would use a tableside ordering system, nearly one-third would use mobile payment options and 50 percent would use smartphone apps for viewing menus, ordering or making reservations. However, less than 10 percent of table service restaurants currently offer these options according to the research.
“Consumers and retailers want choice when it comes to purchasing and making payments as the lines between shopping online and in-the-store are rapidly disappearing,” said Don Kingsborough, PayPal’s vice president of Retail and Prepaid. “We couldn’t be more excited about working with NCR to combine their innovative software and hardware solutions with our industry-leading digital payment technology. PayPal is at the forefront of digital and mobile payments, constantly striving to remove friction for merchants and consumers to deliver a better shopping experience.”