BEDFORD, Mass., Jan. 10, 2013 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a provider of customer experience management solutions, today announced it has received the Frost & Sullivan 2012 North American Customer Value Enhancement Award in Proactive Customer Contact Applications. This prestigious award is presented each year to a company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its products and services. Frost & Sullivan recognized SoundBite for its proactive customer care and contact delivery strategies, multi-channel communications and preference management platforms, and the delivery of these solutions through a secure, scalable cloud offering.
SoundBite Communications Recognized By Frost & Sullivan With A Customer Value Enhancement Award
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