athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based electronic health record ( EHR), practice management, and care coordination services to medical groups and health systems, today announced that Emergency Medicine Physicians (EMP), a physician-owned medical group comprised of more than 800 emergency medicine physicians, has selected athenaCollector®, athenahealth’s Best in KLAS cloud-based practice management service, and athenaCommunicator®, athenahealth’s cloud-based service for patient communications, to support EMP physicians to deliver top-quality patient care and outcomes.
EMP, an industry leader and innovator in emergency medicine and one of the largest physician-owned emergency department groups in the U.S., has partnered with athenahealth to support its continued national growth and expanding hospital partner network. With athenahealth, EMP will benefit from additional workforce scale and revenue cycle management workflow capabilities, which will allow the group to streamline revenue collection and maximize its focus on patient care. Through its work with athenahealth, EMP will also strengthen its point-of-contact with the approximately three million patients it treats annually by launching a new communication services tool to support and streamline patient-physician interactions outside of the exam room.
“Our nationwide network of emergency physicians has tripled in size over the past decade, making the task of overseeing financial and clinical performance all the more challenging. Partnering with athenahealth helps ensure that we are managing operations to scale,” said Dominic Bagnoli, Chairman and CEO, EMP. “In addition to the clear value that athenahealth’s practice management services will bring to EMP, we were also struck by the ability to use athenahealth’s integrated communications services to more effectively communicate with patients and providers of health care in our partner health systems.”
With athenaCollector, EMP will gain real-time insight into a broad range of business activities, including things like claim status, patient eligibility, and payer monitoring. In addition, because athenaCollector is cloud-based and backed by a highly engaged services team, EMP will benefit from a proprietary rules database that not only monitors billing and practice management activity in real-time, but flags mistakes and fixes them based on best practices and knowledge that is constantly advanced through input from all athenahealth customers.athenaCommunicator will help EMP more effectively support its patients as they navigate the current medical environment. Using athenaCommunicator, EMP will be able to more effectively communicate with patients without the hassle of traditional methods.