Compuware APM ® Helps ChinaCache Ensure High-quality, End User Satisfaction and Deliver Superior Application Performance to Customers
BEIJING, Jan. 8, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced that ChinaCache, the leading total solutions provider of Internet content and application delivery services in China, is using Compuware APM ® to monitor and optimize application performance of their content delivery network.
With China's growing development of ecommerce, online video streaming and all things digital, coupled by an explosive growth of online consumers, the pressure has never been greater for organizations in China to deliver superior end-user satisfaction. As the leading service provider in China, with a high user satisfaction industry rating, ChinaCache is strongly committed to delivering exceptional end-user experience to its customers.Faced with a rapidly growing business in recent years, ChinaCache is ahead of the competition with its multi-faceted approach to ensuring on-going service quality. This includes the ability for IT to provide end-to-end visibility to understand application dependencies for each type of transaction, identification of resource consumption to anticipate slowdowns, and rapid isolation of problems when they occur. ChinaCache decided to partner with Compuware with the goal of providing high-quality, end-user satisfaction. Compuware APM bridges the gap between the business and IT by giving business owners the insight they need, while delivering IT the transaction-pure detail needed to optimize application performance and user experience while assuring stability and scalability. "Compuware APM provides 24/7 visibility across all applications. This has helped our customers gain full visibility into what was previously a black box, with end-to-end business transaction tracing across multiple tiers," said Mr Fu Liang, Vice President at ChinaCache. "New types of content and changes in end-user preferences for accessing data are changing the dynamics in the market for web performance management solutions. With Compuware APM, ChinaCache is in the forefront of managing these expectations."