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TheStreet Open House

Time Warner Cable Launches ‘How-To’ Videos

Stocks in this article: TWC

Time Warner Cable has introduced a collection of How-To videos to help customers better understand how to use the company’s products and services. The complete library of How-To videos consists of more than 30 tutorial videos ranging from 30 seconds to five minutes in length.

Produced to be educational and easy to digest, the How-To videos tap into a broad array of topics including How to Read Your Bill, How to Use Your Time Warner Cable TV Guide, How to Use IntelligentHome, How to Manage MyServices, How to Connect Your TV Wires, How to Use On Demand, and How to Set Up WiFi, among many others.

“I’m proud of our extensive library of How-To videos that we’ve produced for our customers. We strive each day to provide better customer service and the How-To videos are an extension of those efforts,” said Jeffrey A. Hirsch, EVP, Chief Marketing Officer, Residential Services of Time Warner Cable. “We understand that technology evolves at a rapid pace and it’s difficult at times to keep up with mastering the use of each service, so the How-To videos are a great resource to have.”

Customers can view the complete collection of How-To videos by visiting Time Warner Cable’s How To On Demand channel or by going to http://twc.com/howto. Customers can also visit Time Warner Cable’s YouTube channel and clicking the Enjoy Your Services Better link: http://www.youtube.com/playlist?list=PL34CBF973311D1729

About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com, www.navisite.com, and www.twcmedia.com.



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