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Jan. 3, 2013 /PRNewswire/ -- Akorbi, one of the health insurance industry's largest suppliers of interpretation and
translation services, has developed a custom application that helps health insurance clients translate their Summary of Benefits and Coverage (SBCs) into Spanish, Chinese, Navaho and Tagalog in a matter of minutes. These documents, which are typically 8 to 10 pages in length, are critical in helping consumers understand their health insurance benefits and coverage. Akorbi's sophisticated application also personalizes the documents so clients can more effectively reach and communicate with the millions of consumers who have limited English proficiency.
The Affordable Care Act mandates that health insurance companies communicate with consumers in their language of choice. So, insurance companies are aggressively looking for ways to reach the 30 million Americans affected by the new law in an effort to gain market share. As a result, Akorbi is stepping up to develop applications, such as this one, that allow health insurance companies to reach consumers who have another language preference in an effective and timely manner.
"We are continually looking for ways to help our health insurance clients reach the millions of consumers with limited English proficiency," said
Claudia Mirza, chief executive officer of Akorbi. "The Affordable Care Act has created a significant opportunity for us, as well as our health insurance clients."
Since last year, Akorbi has also taken a consultative approach to helping health insurance clients implement compliance-related policies and procedures. Akorbi's compliance division assists clients with a wide range of legal issues, including: HIPAA, Centers for Medicare & Medicaid Service (CMS) rules, healthcare reform mandates, quality management, as well as fraud, waste and abuse. In addition, the company's U.S.-based and highly secure data center supports compliance standards for HIPAA and PCI and ensures clients are compliant with all government, CMS and healthcare reform regulations.