The 2012 edition of Bain & Company's annual Customer Loyalty in Retail Banking Report was published on Dec. 11, and it says that those who use mobile banking generally love it. In fact, while many big-bank customers score their loyalty in negative numbers, those who access their accounts and services using mobile devices on average view their banks positively. All this, and it's much, much cheaper for financial institutions to deliver services using these new technologies, compared with traditional interactions.
Credit Card Technology: 2013 And Beyond
Check Out Our Best Services for Investors
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Model portfolio
- Stocks trading below $10
- Intraday trade alerts
More than 30 investing pros with skin in the game give you actionable insight and investment ideas.