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TheStreet Open House

Former Customers Of Allscripts MyWay™ Praise Aprima For Fast, Smooth, And Efficient Upgrade

DALLAS, Dec. 21, 2012 /PRNewswire/ -- Aprima Medical Software announced today that its first Aprima Rescue Plan™ customers have successfully upgraded to and 'gone live' with the company's EHR. In only 75 days since Allscripts announced that it has opted not to develop or update the Allscripts MyWay™ product to be in compliance with government incentives and requirements such as Meaningful Use and ICD-10, Aprima has already begun taking 'rescued' medical practices live.

(Logo: http://photos.prnewswire.com/prnh/20110118/LA31043LOGO)

The Aprima Rescue Plan circumvents the need for customers of Allscripts MyWay™ to switch to another Allscripts™ EMR product, which requires a change in systems, plus a potentially arduous data conversion and retraining period, likely creating additional mental, physical, and financial disruption to the practice. These providers are joining the thousands of other providers who have already chosen Aprima over Allscripts™.

One of the first customers to go live, Crystal Community ENT in Florida, had used Allscripts MyWay™ for less than two months when it received notice that the product would not be updated as indicated above. "I did not want to believe what the email notice was telling me – especially the recommendation that we switch to Allscripts Pro, a product we'd already rejected as unsuitable for a small practice. We took a look at some ENT-specific solutions; then we came across Aprima's offer," said Kelly Surrency, the practice's office manager.

She described the upgrade to Aprima's EHR as quick and non-disruptive, with four hours of training more than enough for someone making the switch from Allscripts MyWay™, and no slow-down after the solution went live. "Everything was so familiar! We didn't even have to cut back on patient visits for a few days," Surrency said.

Surrency also noted that, unlike the technical support she previously received for Allscripts MyWay™, there's no wait time from Aprima for clear, easy-to-understand answers from technical support experts. "The other major difference is that Aprima's EHR comes with added functionality we'd requested for Allscripts MyWay™.  For example, with Aprima the Eligibility icons are visible and clear. With Allscripts MyWay™, our staff had to spend a good part of the morning working on benefits. Now we can spend our time doing more productive work," Surrency continued.

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