NEW YORK ( TheStreet) -- In the telecom industry, "The Last Mile" refers to capacity restrictions as data downloads from big pipes with up to 20,000,000 megabytes per second to copper wires with 3 megabytes per second. Connecting the Internet to individual homes is like drinking liquid through a tiny straw. Last mile restrictions dramatically reduce the richness of the Internet.In organizations it's the same. Most organizations have plenty of richly designed programs, but few programs actually improve business results. More often deliverables end up in project binders collecting dust on a shelf -- deliverables that deliver nothing.
Delivering Change to the Last Mile
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