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ShoreTel Solutions Allow Non-Profits To Focus On The Greater Good

SUNNYVALE, Calif., Dec. 12, 2012 /PRNewswire/ -- ShoreTel® (Nasdaq: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile UC solutions, provides non-profit organizations with a simple and easy-to-use communication solution essential for operating effectively and efficiently.

Unified communications are key for non-profit organizations as they engage with donors, evaluate programs, compete for grant funding or discuss legal requirements. However, these organizations generally do not have the financial resources to hire full-time staff members to manage and support overly complex technology. They need a solution that is simple and cost effective to deploy and also easy for employees to use without special training.

"The implementation of the ShoreTel system has really improved what we can offer to members, donors and staff," said Glenn Rogers, chief information officer at Girl Scouts of Northern California. "Probably the biggest benefit we've seen is that we now have one system to support the entire company. This has unified our offices and helped our staff stay more connected. I wish we'd implemented ShoreTel sooner."

ShoreTel's unified communications solution meets non-profits' IT and budget needs with functionality far beyond that available from a traditional phone system. When users can collaborate easily whether at a headquarters office or on the road, from a mobile device or at a client location, teams become more productive and communication has more impact. ShoreTel's plug-and-play simplicity and easy-to-master user interface ensure that higher quality communications do not come at the expense of increased burdens on IT resources.

"Our recently completed ShoreTel installation allows us to quickly and efficiently manage over 400 telephones at 10 locations spread across two counties. The ease of use and convenience of a single Web interface to manage users and locations allows the YMCA to only need occasional part-time assistance instead of a full-time telecom manager," said Andrew Homan, network administrator at YMCA of Pierce and Kitsap Counties. "This allows us to devote more of our funds to our core mission."

"At this time of year, non-profit organizations are often struggling to make the holidays warmer and more comfortable for the people they serve. Worrying about complex communication systems is at the bottom of their priority lists," said Kevin Gavin, chief marketing officer at ShoreTel. "ShoreTel is pleased to play a small part in helping these organizations run more smoothly."

Around the globe, non-profits, such as Salvation Army West Women and Children's Shelter, Safe Haven Shelter, Free Store Food Bank and the British Red Cross, are reaping the benefits of a ShoreTel system which helps them better serve their end causes.

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