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Ricoh Digital Mail Services Bring New Efficiency And Accuracy To Traditional Manual, Paper-based Processes

MALVERN, Pa., Dec. 11, 2012 /PRNewswire/ -- Despite email's dominant role in business communication, paper is still king in transactional mail such as contracts, orders, invoices, claims, forms and applications. To address the errors, wasted effort and delays that manual mail handling can sometimes involve, Ricoh Americas Corporation today detailed Ricoh Digital Mail Services, a way to convert paper mail to efficient, easy-to-manage electronic information.

Ricoh Digital Mail Services is part of Ricoh's new Business Information Solutions approach, which directly addresses customers' most urgent business challenges.

From paper to valuable dataTo transform a customer's mail service, Ricoh's on-site document management experts sort, scan and automatically extract key data from transactional mail, funneling the digitized information directly into the organization's workflow. No matter where transactional mail is initially received – at the central office, home office or remote branch – Ricoh's centralized mail hub quickly consolidates transactional mail data for delivery to office employees, mobile workers, core business systems, processes and archives.

By centralizing processing, organizations can more easily integrate mail data with enterprise content management (ECM), enterprise resource planning (ERP) and business process optimization (BPO) applications. Digitized data is immediately available to help desks, sales staff, accountants and other teams. In addition to moving faster through the organization, mail-based information is less likely to get lost.

"Mail is one of the last frontiers of paper-based business processes," said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. "With Ricoh Digital Mail Services, we help organizations significantly improve the input, processing and output of transactional mail information, delivering the efficiency, accuracy and reduced costs that we've seen from digitizing every other area of our business lives."

People, processes and technologyRicoh Digital Mail Services combine people, processes and technology in a business information solution uniquely tailored for each customer. On-site experts analyze workflows and identify areas where measurable efficiency gains are possible. Ricoh then recommends new and improved processes that incorporate digitized transactional mail data. Ricoh mail technologies offer sophisticated scanning and indexing capabilities for quickly digitizing incoming mail, extracting important information and distributing it to the right recipients at the right time.

About Ricoh's Business Information SolutionsThrough extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization's entire information workflow by improving:
  • Input – capturing valuable information from employees, customers and partners.
  • Processing – creating business value from information.
  • And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh's full line of products, services and solutions, please visit

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