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Mobile And Alternative Payments In The U.S., 3rd Edition

 

 

Past the tipping point—onward and upward

 

Apps and more apps

Graph 3-2: iTunes Music and App Store Downloads

 

 

Tablet usage share triples in less than 18 months

Table 3-2: Tablet Ownership, Spring 2011-Summer 2012

 

 

Tablet and smartphone demographic synergy

Table 3-3: Consumer Tablet Ownership, by Demographic, Summer 2012

 

 

E-commerce gains

Graph 3-3: Quarterly E-Commerce Retail Sales, Percentage Growth, and Percent of Retail Sales, 2003-2012

 

 

NFC: low penetration to high penetration—but when?

 

A small merchant footprint

 

Contactless a small ripple in a big pond

 

PayPass merchant adoption at 400,000

 

Bottom line: incremental growth does not a revolution make

 

Looking down the road: 2015 will tell a different story

 

An EMV nudge

 

Consumer bill pay methods: mail continues to dwindle

 

Among alternatives, online bill pay rising fastest

Graph 3-4: Consumer Bill Pay Preferences: Forms Used, 2007-2012

 

 

Online banking and bill pay add more users

Graph 3-5: Online Banking and Bill Payment: Household Usage, 2002-2011

 

 

Eyeing P2P

Players

 

 

The P2P usage universe

Table 3-4: Domestic and International Person-to-Person Money Sending/Receipt, 2010-2012

 

 

U.S. mail dominates; Western Union, Money Gram and PayPal are key players

Table 3-5: Domestic Person-to-Person Money Sending/Receipt: By Method, 2010-2012

 

Lots of checks and cash left to convert

95% of dollar value in cash and checks!

 

 

Mobile banking usage lags awareness

Graph 3-6: Mobile Banking Feature Awareness vs. Use

 

 

Security and fraud concerns holding adoption back

 

Security concerns thwart use of mobile banking

 

Specific mobile banking security concerns

Graph 3-7: Mobile Banking Feature Awareness vs. Use

 

 

But can mobile payments actually be more secure than traditional payments?

 

Mobile phone as fraud reducer

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