This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

How Lee Moak Changed the Airline Industry

"Maybe some pilots represented by ALPA think it's not always a great idea to be close to management." Anderson said. "I think that Lee has broken the mold and proven that when we all cooperate, the industry does better and the employees do better. (At Delta) we have moved from a regulated era of 'us vs. them' to 'we're all in this together,' and we trust each other and work together to make our airline successful."

Jason Goldberg, an American pilot and principal in The Leading Edge consulting firm, said pilots respect Moak because he is "a charismatic, pragmatic well-spoken guy" whose approach benefited Delta and its pilots. Moak's influence was enhanced by "a historical culture at Delta that was much more trusting between employees and management than other (airline cultures)," Goldberg said. "They had a foundation they could build on."

Moak's leadership derives from "moderating expectations for both airline management and airline pilots," said aviation consultant Robert Mann. "He's done that by describing the benefits of growing the pie for everyone, as opposed to arguing about the size of each slice of the pie."

Moak and Anderson "worked together at Delta to tame the pilot seniority integration problem and get the economics to work (and) were able to very quickly get the benefits of Delta's expanded network," Mann said. "That became the model for how to do it well." As for Parker, Mann said he should be recognized for "not worrying about getting a bloody nose now and then."

Moak, a 55-year-old native of Tulsa, Okla., who resides in New Orleans, was elected chairman of the Delta ALPA chapter in August 2005, a month before the carrier sought bankruptcy protection. He served three terms until January 2011, when he took office as ALPA president.

In September 2010, Moak laid out his vision of airline/pilot relations in a letter to Delta pilots, where he declared that "anger is not a strategy." He discussed his approach, quoting Sun Tzu, an ancient Chinese warrior and author of The Art of War, as saying: "It is the unemotional, reserved, calm, detached warrior who wins, not the hothead seeking vengeance and not the ambitious seeker of fortune."

2 of 4

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
DOW 16,960.57 -123.23 -0.72%
S&P 500 1,978.34 -9.64 -0.48%
NASDAQ 4,449.5640 -22.5440 -0.50%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs