- Internet users, by and large, know nothing about new gTLDs: 74% of Internet users surveyed do not know about the New gTLD Program, and only 4% could successfully name a new gTLD.
- Internet users will initially be confused by new gTLDs and may find it difficult to navigate to content or know which new addresses to trust in the immediate future: Only 27% of users surveyed said new gTLDs would not cause confusion.
- Brand owners that effectively define their new gTLDs and rise above this confusion will achieve success with their new gTLDs: After receiving education about new gTLDs, reports of confusion dropped by 11%.
- Significant gains in terms of digital presence and online awareness of their brands await brand owners who provide consumers with simple education about new gTLDs.
FairWinds Partners, Leading Domain Name Strategy Consultancy, Releases First Industry-Wide Report On Impact Of New GTLDs On Internet Usage
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