, a wholly-owned subsidiary of
(NYSE: SNX), a global business services company, has been selected by
Electronics to manage sales to U.S. customers of Sony.com. Concentrix assists Sony customers with product questions and purchasing options as well as provides post order support of VAIO computers and Home Audio/Video and Digital Imaging product lines – all while communicating the overall value of the Sony brand. Concentrix was awarded the business due to its proven ability to drive sales performance, grow business through innovation and launch a seamless program.
“We are excited to represent a world class brand and its superior consumer electronics products,” said Chris Caldwell, President of Concentrix Corporation. “Our passion for Sony products combined with results-driven sales performance provides a unique customer experience. We have already seen solid results and revenue growth since the launch of the program.”
“We chose Concentrix to manage our sales program not only because of its ability to deliver a premium brand experience, but also due to Concentrix’ capability to adopt the Sony culture and environment throughout its business, creating a transparent Sony experience to our customers,” said Betsy McCann, Director, eCommerce Contact Center Operations of Sony Electronics. “Overall, Concentrix’ strong sales culture and ability to provide creative ways to grow our business is a strong indicator that our collaboration continues to grow with mutual success.”
For more information about Concentrix Corporation’s services, visit
Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, Hungary, India and Japan, our more than 7,500 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500 corporation. For more information, please visit
Safe Harbor Statement
Statements in this release that are forward-looking, such as the general success of the collaboration, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.